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How to Fix Steam Guard Mobile Authenticator Code Not Showing or Working Error



Steam Guard is Steam’s most powerful security feature. It combines the Steam mobile application and desktop client, making you check for an authenticator code on your mobile device.

The authenticator code is constantly changing, so it’s practically impossible to crack. Inputting this code into your Steam desktop client allows you to log in safely.

For many people, Steam Guard works perfectly fine. Even if it’s inconvenient, you can’t argue against the safety it provides to your account.

You don’t want people getting access to it, considering all the financial details available on every Steam account. Sometimes, however, Steam Guard can malfunction, and the authenticator code won’t show up or will stop working.

Image Credit: Steam

So, the question is, what can you do when this happens?

Best Ways to Troubleshoot Mobile Authenticator Code Not Showing on Steam Guard App

Steam Guard codes disappearing can be alarming, considering it’s the only way to login to Steam most of the time. Thankfully, there’s no need to panic, it’s fairly easy to fix this problem.

There are several possible reasons this can happen, and we’ll be guiding you through how to fix all of these in our simple guides below. So, without further ado, let’s get right into it.

Method#1 – Update your Steam Mobile App

  • Most of the time, your Steam app is outdated, causing issues with Steam Guard.
  • Go to your app store.
  • Search for the Steam app.
  • Check for updates.
  • If there’s an update available, go ahead and install it.
  • Once done, attempt to use Steam Guard again.

Method #2 – Clear the Cache of your Steam Mobile App

Image credit: Steam
  • Clearing out your Steam app’s cache can fix this issue.
  • Go to your smartphone’s settings.
  • Go to the storage settings.
  • Select the applications section.
  • Search for the Steam app.
  • Clear out the cache of your Steam app.
  • Wait for it to finish clearing.
  • Attempt to use Steam Guard again.

Method#3 – Attempt to Get a Backup Code on your Steam Mobile App

  • You can always get a backup code if your Steam Guard refuses to work.
  • On the Steam mobile app, click on the menu button at the top left.
  • Select Account Details.
  • Scroll until you find Account Security.
  • Tap on Manage Steam Guard.
  • Select Get Backup Codes.
  • Steam Guard will send you an OTP.
  • Input the code for a new backup code.
  • Use it to sign in to your account.

Now that you’ve done all this, you should be back in your Steam account again as usual. Steam Guard can be difficult to deal with sometimes, but it’s a necessity to keep your account safe. For more fixes and guides like this, stay tuned.



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