HomeFixesHow to Fix Windows 10 Won’t Play GoPro Footage & Videos

How to Fix Windows 10 Won’t Play GoPro Footage & Videos



To capture the best moments in their lives, many people use some of the best action cameras available such as the ones from GoPro. It is a compact and waterproof camera that integrates the features of both camcorders and points-and-shoots. You can record footage to up to 4K quality.

After using GoPro, you can transfer the videos to your laptop computer for editing. But, some users reported that their Windows 10 PC would not play their GoPro videos. If it happens, you cannot proceed in editing your videos.

How to Fix Choppy or Not Playing GoPro 4K Videos & Footage on Windows 10 Computer

Credit: GoPro

If you face the error of Windows 10 not playing your GoPro videos, you are not alone. Fortunately, there are several ways on how you can fix the issue. Check out the solutions below to find out how to do it and continue editing your GoPro videos.


Solution #1 – Check Your PC Specifications

GoPro requires a minimum system requirement to play 4K videos. You will need to have 1GB video RAM, 8GB RAM, at least Intel Core i7 quad-core or Intel Xeon E5 CPU, and GPU higher than GeForce GTX 650 Ti, AMD A10-7800 APU, Intel HD Graphics 5000, and AMD Radeon HD 7000.

To check your Windows 10 specification, click the search bar and type System Information. It will direct you to where you can check if your PC fits the system requirements.

Solution #2 – Run Video Troubleshooter in Windows 10

  • On the search box, type troubleshoot.
  • Click Troubleshoot.
  • Select Video Playback.
  • Click Run the troubleshooter.
  • If there you see suggested actions, follow the instructions.

Solution #3 – Play GoPro Videos Using the VLC Media Player

Before you play your GoPro video using VLC Media Player, make sure to install the latest version.

  • To update, click Help on the menu bar.
  • Select Check for updates.
  • Click Yes.
  • Wait for the installation to finish.

Once done, you can now load your video. Drag the video and drop it on your VLC Media Player. You can also click Media on the menu bar and select the Open File. You can then choose your GoPro video.


Solution #4 – Perform Windows Disk Clean-up

  • Launch the Task Manager.
  • On the Process tab, go to Apps.
  • Click the apps that are taking too much disk space.
  • Click End Task.
  • Now, open the search box.
  • Type Disk Clean-up.
  • Click Disk Clean-up.
  • Select the C Drive.
  • Click OK.
  • Check the Recycle Bin and Temporary Files.
  • Click OK.

Solution #5 – Convert the GoPro Video Using Handbrake


If you don’t have the Handbrake app on your Windows 10 PC, download Handbrake 1.2.0 on their official website. To convert GoPro videos to Windows-supported file format, follow these steps:

  • Launch Handbrake.
  • Click Open Source.
  • Select File and choose your GoPro video.
  • Go to the Preset option.
  • Click the arrow.
  • Select General.
  • Choose Fast 1080p30.
  • Click Browse and select the file location where to save the video.
  • Click the Start Encode button.

What other ways can you think of to fix the GoPro video playback issue on Windows? You can share what you know by dropping us a comment below.


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