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How to Fix Google Play Services Keeps Stopping or Crashing Issue



Downloading and installing different apps on your Android device makes your experience more enjoyable and convenient. But did you know that Google Play Services is behind all these app and services connections? You may not be aware of Google Play Services or known its existence, but it is an integral part of your Android mobile phone or tablet operating system.

Google Play Services keeps your apps connected and ready to communicate and work with each other. It means that you can sync your games, access leaderboards, have Google Maps in your apps, enjoy single sign-in on your accounts, and more. You use Google Play Store to download and install apps on Android and it make things easier and seamless to manage your services. It also keeps your apps updated.

However, there are times when your Google Play Services encounters errors and crashes. It just stopped working and shows a pop-up error message. You may see that Google Play Services keeps stopping, crashing or simply not working. This issue happens to most Android devices but most prominently experienced by Samsung users. Fortunately, there are several ways to troubleshoot and fix the Google Play Store app problem.

How to Troubleshoot & Fix Google Play Services Keeps Stopping, Crashing or Not Working Problem

You can try to follow each procedure below and check if it fixes and restores your Google Play Services crashing issue.

Method #1 – Restart your Android Device

A quick reboot of your device will help refresh the processes and connection of your Android device. It will also refresh Google Play Services. Exit all apps running in the background. Turn off your Android device. You can wait for a few seconds before turning it back on.

Method #2 – Update your Google Play Services

  • Navigate to the Settings menu of your Android device.
  • Go to Apps & notifications.
  • Tap See all apps.
  • Look for Google Play Services and tap to open it.
  • Select App Details.
  • Tap Install or Update.

Method #3 – Clear Cache on your Google Play Services

Screenshot: Windows Dispatch
  • On the Settings menu, go to Apps & notifications.
  • Tap See all apps and select Google Play Services.
  • Go to Storage.
  • Tap Clear Cache.
  • Go to Manage Space.
  • Tap Clear all Data.
  • Wait for a few minutes before checking if it works.

Method #4 – Delete Cache on Google Play Store

Screenshot: Windows Dispatch
  • Open the Settings menu and select Apps & notifications.
  • Tap See all apps.
  • Select Google Play Store.
  • Tap Storage.
  • Tap Clear Cache.
  • Next, tap Clear Data.

Method #5 – Set Automatic Update on Time and Date

  • Navigate to Settings.
  • Select Date and Time.
  • Look for Automatically update date and time.
  • Set it to Enable.

Method #6 – Use Another Google Account

You can try to use a different Google account to access Google Play Store.

  • First, you need to log out of your Google account. Make sure you have a different Google account to use.
  • Go to Settings.
  • Select User Account.
  • Tap your Google account.
  • Remove the account.
  • Now, add a different Google account.
  • You also need to log out of your current Google account on Google Play Store and log in to your new account.

Which of the methods above resolved your Google Play Services stopping or crashing error? We would love to know which works! You can drop your answer below.


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