The Xbox Windows app is a great platform for gamers to connect with friends, access game libraries, and manage their Xbox profiles. However, users may encounter error codes such as 0xd05e0123 or 0x87e00017 while using the Xbox Windows app.
These errors can be frustrating, but fortunately, there are several solutions you can try to resolve them.
Ways to Troubleshoot Xbox Windows App Error Code 0xd05e0123 or 0x87e00017
Let’s guide you through fixing these Xbox error codes step by step.
Check Your Internet Connection
A stable and reliable internet connection is crucial for the Xbox Windows app to function properly.
- Start by checking your internet connection and ensure it is not experiencing any interruptions or connectivity issues.
- You can connect to another network or restart your router to see if that fixes the error.
Clear the Xbox App Cache
Clearing the Xbox Windows app’s cache can help resolve various errors, including error codes 0xd05e0123 or 0x87e00017. To clear the cache, follow these steps:
- Close the Xbox app completely.
- Press the Windows key + R to open the Run dialog box.
- Type “%localappdata%” (without quotes) and press Enter.
- Locate the “Packages” folder and open it.
- Look for a folder named “Microsoft.XboxApp” and delete it.
- Restart your computer and relaunch the Xbox app.
Update the Xbox Windows App
Outdated software can sometimes cause compatibility issues and trigger error codes.
- To fix this, ensure you have the latest version of the Xbox Windows app installed on your device.
- You can check for updates in the Microsoft Store or download the latest version directly from the Xbox website.
Disable Proxy Settings
Proxy settings can sometimes interfere with the functioning of the Xbox app, leading to error codes. To turn off proxy settings, follow these steps:
- Press the Windows key + I to open the Settings app.
- Go to Network & Internet.
- Select Proxy from the left menu.
- Ensure the “Use a proxy server” toggle switch is turned off.
Check for Windows Updates
Ensuring that your Windows operating system is up to date can help resolve compatibility issues that may be causing the Xbox Windows app error codes. Follow these steps to check for updates:
- Press the Windows key + I to open the Settings app.
- Go to Update & Security.
- Click on Windows Update.
- Select Check for updates and install any available updates.
Reinstall the Xbox App
If none of the above solutions work, reinstalling the Xbox Windows app can help resolve the error codes. Follow these steps:
- Press the Windows key + I to open the Settings app.
- Go to Apps.
- Locate the Xbox app from the list of installed apps.
- Click on the Xbox app and select Uninstall.
- After uninstalling, go to the Microsoft Store or Xbox website to reinstall the app.
Encountering error codes like 0xd05e0123 or 0x87e00017 while using the Xbox Windows app can be frustrating, but you can overcome these issues with the right troubleshooting steps.
By following these steps, you should be able to resolve the error codes and enjoy a smooth gaming experience on your Windows device.
