Having a problem with your Google Pixelbook Go Chromebook may sometimes need more than just a quick restart. There are issues on your Chromebook that need the process of hard resetting or resetting it to factory settings to fix them.
What is a Hard Reset and How It Differs from Reset to Factory Settings?
When you encounter issues with your Chromebook, one of the basic things you do is restart your computer. However, if the problems persist, there may be factors existing in your Chromebook that need deleting through a hard reset.
A simple restart of your Chromebook is sometimes called soft reset. When you hard reset a Chromebook hardware, it will try to restart your device and the peripherals including your keyboard and touchpad. On the process, it might also delete some files including those in your Downloads folder.
Factory reset, on the other hand, is a process that will completely revert your Chromebook device state to when it came from the factory. It is also called Powerwash as it restores your Chromebook to its original state removing all ChromeOS customized settings or data that you have added.
Why Hard Reset or Powerwash Your Google Pixelbook Go Chromebook?
Since the powerwash tool deletes all customized settings, it will also wipe out the factors that may be causing the issues in your Chromebook. For instance, there may be third-party applications or data that trigger a problem in your Google Pixelbook Go. When you reset your computer to factory settings, it will remove the applications or data stored on the device, which stops the error as well.
However, some temporary problems can be easily fixed using the simple hard reset process. Performing a hard reset on your Google Pixelbook Go Chromebook can also help when your device is running slow or having ChromeOS software problems. It can fix issues like screen lockup or stuck on Chrome screen, not responding to devices or black screen as well as devices that won’t turn on. Doing a hard reset will not delete your personal data, but, keep in mind that it may risk wiping out files that have not been properly saved.
What To Do Before You Reset Google Pixelbook Go Chromebook
Before you perform a powerwash or hard reset on your Chromebook, make sure you backup your files first, in case something will go wrong during the process. Do all other means to solve the issue like resetting your hardware, disabling extensions, or uninstalling third-party apps before you do the hard reset.
Also, keep in mind that you will need your account password to completely perform the hard reset or factory settings reset process. You can’t powerwash a Chromebook without a password.
Steps to Hard Reset & Powerwash Google Pixelbook Go Chromebook
How to Perform a Hard Reset on a Chromebook
To hard reset your Google Pixelbook Go Chromebook, follow the steps below.
- Hold down the Power button to turn off the device.
- Wait for 1 minute.
- Press and hold the Refresh key as you tap the Power button.
Performing a Chromebook Factory Reset or Powerwash Method
To perform a Factory Reset or a Powerwash, follow the steps below.
- Sign out of your Google Pixelbook Go Chromebook.
- Press and hold the keys Ctrl + Alt + Shift + r.
- Click Restart.
- Choose Powerwash.
- Click Continue.
- Follow the instructions.
- Sign in to your Google Account.
- After resetting, setup your Chromebook.
What issues with your Google Pixelbook Go Chromebook that forces you to perform a hard reset or powerwash and revert it back to factory settings? You can share your story with us in the comments section.