But, there are times when your Kindle device encounters problems like freezing and slow responses. You may see your Amazon Kindle not responding to you touch gestures. If these technical issues prevent you from reading your favorite books, you can restart your Kindle device or if the issue is not fixed you have to perform a factory reset to fix it.
Steps to Restart your Paperwhite & Other Kindle eReaders
Restarting your Amazon Kindle is one of the first and easiest things you need to do when you encounter a technical error with your eReader device. You can restart any of the Kindle models including Basic, Kids Edition, Paperwhite, or Oasis, in the same procedure below.
- First, open your Kindle cover.
- Locate the power button at the bottom or back of the device.
- Press and hold the power button for a few seconds. You will then see a dialogue box or the screen of your Kindle device goes black.
- If you see a dialogue box, tap the Restart button. If your screen goes black, continue to hold the power button for about 40 seconds.
- Release the power button.
- The charge indicator light will turn on, and your Kindle device will restart after a few seconds. For other Kindle models like Kindle Fire, you may have to press the power button to turn it back on.
Performing a restart on your Amazon Kindle device can help refresh its processes. It will also improve its overall performance. You may want to restart your Amazon Kindle device once in a while instead of just putting it on sleep mode always.
How to Perform a Factory Reset on Amazon Kindle eReader Device
If a quick restart does not do the trick in fixing the problems with your Kindle device, you may need to do a complete factory reset. However, you must take note that resetting will delete and wipe everything including all the data and settings on your Amazon Kindle device. After doing a factory reset, your eReader will go back to its default factory settings and specifications. It means all your documents, books, and personalized settings will be gone. You will need to sync them again from your Amazon account.
But, if you still need to do a reset on your device to fix stubborn issue or perhaps for a new owner, follow the steps below.
- Go to the home screen of your Amazon Kindle device.
- Tap the Menu button found at the upper right corner.
- Select Settings.
- While on the Settings page, tap the Menu button again,
- Select Reset Device.
- A confirmation message will appear.
- Tap Yes.
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Did the restart fix your Amazon Kindle error? Or did you have to do a factory reset? We would love to know your thoughts so please do tell us in the comment section below.