Blink cameras are dependable for monitoring home security, but occasionally you could have trouble getting them to connect to Wi-Fi or the Sync Module. Although this may be annoying, don’t be concerned!
This thorough troubleshooting guide will bring you through various steps to help you fix the camera issue and restore functionality to your Blink device.

Troubleshooting Blink Camera Not Connecting to WiFi or Sync Module Error
1. Check for Wi-Fi Interference
Your Wi-Fi network’s devices may interfere with your Blink camera’s setup. This range of devices includes microwave ovens, baby monitors, smart thermostats, and other related gadgets.
Take the following actions to rule out interference as the root of the problem:
- Take any potential interference-causing gadgets offline momentarily.
- To improve WiFi signal strength, move the Sync Module closer to your Blink camera.
- Before beginning the configuration, unplug all mesh pods and Wi-Fi extenders.
You increase the likelihood of your Blink camera making a solid connection by reducing interference and boosting signal strength.
2. Verify Internet Connection
Ensure the steadiness of your Wi-Fi connection before advancing. What you ought to do is:
- Trigger a reboot or power cycle for your router by unplugging it from the power outlet.
- After a brief delay, plug it back in.
- Permit the router to reboot and build a strong internet connection.
- Inspect the LED lights on the Sync Module. A solid green and solid blue light should be visible on it. Should this not work, implement a power cycle of the Sync Module by unplugging it, waiting for ten seconds, and then reconnecting it.
A stable internet connection is crucial for your Blink camera to connect successfully.
3. Power Cycle Blink Camera and Router
Your Blink camera and router’s power cycles can frequently fix connectivity problems. Take these actions:
- Disconnect the power cord from your Blink camera.
- Disconnect your router’s power cord.
- Hold off for a minute.
- After plugging in your router, wait two minutes to make sure the internet is working again.
- Connect your Blink camera, then wait a while for it to reconnect.
The router and camera can reset and create a new connection by power cycling, which can assist fix connectivity problems.
4. Check Signal Strength

A reliable connection between your Blink camera and the Sync Module requires a strong Wi-Fi signal. Take the following actions to guarantee optimal signal strength:
- Bring your camera up to the Sync Module.
- Verify the Blink app’s signal strength indicator. A minimum of three bars of signal strength should be present for both the camera’s connection to WiFi and its connection to the Sync Module.
- To increase coverage if the signal is weak, think about moving the Sync Module or using Wi-Fi range extenders.
Enhancing the signal strength increases the likelihood of establishing a reliable connection between your Blink camera and the Sync Module.
5. Verify Network Compatibility
A 2.4 GHz Wi-Fi internet connection is necessary for Blink cameras to operate effectively. Make sure your network complies with this criteria. What you ought to do is:
- Confirm that the 2.4 GHz frequency band is active in your Wi-Fi router’s settings.
- As per Blink’s advice, make sure your network offers a minimum upload speed of 2 Mbps.
- If you’re accessing the Prime Video app on a mobile device, seek the option to clear cache in the app’s settings.
6. Reset Sync Module
You might try resetting the Sync Module if none of the preceding methods are successful in fixing the problem. To factory reset the Sync Module, adhere to following steps:
- Find the Sync Module’s tiny reset button.
- For 10 to 15 seconds, push and hold the reset button with a paperclip or an equivalent object.
- Click the reset button to exit.
The Sync Module should reset to factory defaults after which you can start the setup procedure over.
7. Use Blink Troubleshooting Tools

Blink offers practical troubleshooting tools to identify and fix connectivity problems. The RouteThis app is one such instrument. Here is how to apply it:
- Get the RouteThis app from the app store on your device.
- To install and use the program, according to the Blink instructions.
- The RouteThis software will examine your network and offer in-depth analysis of any possible connectivity problems.
- Leverage the app’s directives and recommendations to diagnose and rectify the issues you are facing.
For more help and direction in fixing connectivity issues with your Blink camera, consult the Blink RouteThis app. Hope this is useful!