HomeFixesHow to Fix Firefox Web Browser Error NS_ERROR_CONNECTION_REFUSED

How to Fix Firefox Web Browser Error NS_ERROR_CONNECTION_REFUSED

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Encountering the ‘NS_ERROR_CONNECTION_REFUSED’ error in Firefox can be a frustrating experience. This error typically occurs when Firefox is unable to establish a connection to the server of the website you’re trying to visit.

Fortunately, there are several troubleshooting steps you can take to resolve this Firefox browser issue.

Understanding-NS_ERROR_CONNECTION_REFUSED-Error-on-Firefox-Browser
Image credit: Mozilla

Understanding NS_ERROR_CONNECTION_REFUSED Error on Firefox Browser

Before diving into ‌solutions, it’s important to understand what causes this error. The ‘NS_ERROR_CONNECTION_REFUSED’ error usually indicates that something on your end is preventing Firefox from accessing the website.

This could be due to issues with your internet connection, browser settings, security software, or even problems with the website itself.

Troubleshooting Steps to Fix Firefox Browser Error NS_ERROR_CONNECTION_REFUSED

Check Your Internet Connection

Start by ensuring your internet connection is stable and working properly. Try accessing other websites or using a different browser to see if the problem is isolated to Firefox.

Examine Security Software Settings on Firefox

Security software like antivirus programs or firewalls can sometimes block web browsers from accessing certain websites. Ensure that Firefox is allowed through your firewall and isn’t being blocked by any other security software you might have installed.

Adjust Firefox Connection Settings

If you’re using a proxy server, check Firefox’s connection settings. Incorrect proxy settings can prevent Firefox from accessing the internet.

  • Go to Firefox’s Network Settings.
  • Ensure your proxy settings are correctly configured.

Clear Firefox Browser Cookies and Cache

Clear-Firefox-Browser-Cookies-and-Cache
Image credit: Mozilla

Outdated or corrupt cookies and cache can lead to connection errors. Clear your Firefox cookies and cache to see if this resolves the issue.

Disable IPv6 on Firefox Browser

IPv6 compatibility issues can sometimes cause connection problems.

  • To disable IPv6 in Firefox, type ‘about:config’ in the address bar.
  • Search for ‘network.dns.disableIPv6.’
  • Change its value to true.

Turn off Firefox DNS Prefetching

DNS Prefetching is designed to speed up the loading of websites, but it can cause issues in some cases.

  • Disable this feature by typing ‘about:config’ in Firefox’s address bar.
  • Then search for ‘network.dns.disablePrefetch’ and set it to true.

Check Firefox Browser for Malware

Malware can interfere with your browser’s ability to connect to the internet. Ensure that you run a full system scan regularly using your antivirus software to ensure your system is clean.

Investigate Firefox Browser Extensions

Sometimes, browser extensions can cause conflicts or block connections. Check your Firefox extensions by disabling them one by one to see if any of them are causing the problem.

Other General Solutions to Resolve NS_ERROR_CONNECTION_REFUSED on Firefox

Other-General-Solutions-to-Resolve-NS_ERROR_CONNECTION_REFUSED-on-Firefox
Photo credit: Nikin/Pixabay
  • Restart Your Router
    This can resolve issues with your home network that might be affecting your browser.
  • Check Proxy Settings
    If you’re using a proxy, ensure its properly configured and functioning.
  • Disable Antivirus and Firewall Temporarily
    Sometimes, these can incorrectly block legitimate websites.
  • Flush DNS Cache
    This refreshes your DNS settings, which can resolve connection issues.
  • Change DNS Server
    Switching to a different DNS server like Google’s (8.8.8.8 and 8.8.4.4) can sometimes help.

To fix the ‘NS_ERROR_CONNECTION_REFUSED’ error in Firefox, try these simple steps: Make sure your internet works by trying other websites or a different browser. Check your browser and security settings, and make sure your computer does not have any viruses.

If you follow these steps carefully, you can find and solve the problem. If you still can’t fix it, you might want to ask your internet service provider (ISP) for help or talk to a tech expert.

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Eddie Mendoza Jr
Eddie Mendoza Jr
Eddie has a degree in Information Technology with a natural inclination towards troubleshooting devices. With more than 10 years of blogging experience in different niches, he has found it most satisfying when writing easy-to-follow guides and simplified articles related to computers, smart TVs, mobile devices and Internet-based services.

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