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Fix Install Button Greyed Out on Apps/Games in Microsoft Store

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Some users who have visited the Microsoft Windows Store to download an app or a game complained about the grayed out Install buttons.

Let’s talk about it and what ways you can do to troubleshoot and eventually fix the issue.

How to Fix Install Button Greyed Out in Microsoft Store App:

Solution 1 – Perform a WSReset to Clear Microsoft Windows Store Cache

The wsreset command in Windows 10 is easy to find in Cortana. The next thing you can try is a tiny command called “wsreset”. As the name implies, this utility resets the Windows storage cache for Windows 10. This is easy to do and solves many problems.

The easiest way to access the program is to enter wsreset in the Cortana search field. The highest result should be the same as shown here. When you click on the wseset option, a command line window opens where the WSReset.exe executable is executed. It can lie there for a while and do nothing. Don’t worry about it. Just leave the reset window there until it closes automatically. You will know that this will end when the Windows Store application starts.

After the reset is complete, try to install the app that you were trying to install and see if the issue is still there.

Solution 2 – Enable the Windows Firewall

Temporarily Disable Windows Defender Firewall

The Windows Defender firewall is enabled by default, but if you want to double check and make sure if it is indeed enabled, you can do so. You need to go to the Windows Defender Security Center.

  1. Open the Settings by tapping or clicking the Start button, then clicking the Settings icon.
  2. Scroll down the list and click Update and Security.
  3. In the left navigation menu on the next screen, click Windows Security to access the Settings screen.
  4. Click the button labeled: Open the Windows Defender Security Center.

Solution 3 – Check for Windows 10 Updates

Always check for the latest updates for Windows 10 by clicking Start and typing Updates in the search box. After the update, turn off and restart your computer completely.

Solution 4 – Resetting Microsoft Store using Settings

  1. Open Settings.
  2. Go to Apps > Apps & Features.
  3. Find the Microsoft Store and click on it on the right side.
  4. The Advanced Options link appears. Click on it.
  5. On the next page, click Reset to reset the Microsoft Store to its default settings.

This will allow you to restore the Microsoft Store for Edge Browser. It will not delete your settings or account information.

Solution 5 – Make Sure that the Time and Date on your PC are Correct.

Windows time and date settings

If your PC’s clock is not synchronized with the rest of the world, it may cause an error. It is best to right-click on the desktop clock and select “Set Date and Time”. A new screen appears with automatic time zone and time zone adjustment. It is best to turn them on and reboot your computer if necessary.

Solution 6 – Reinstalling the Microsoft Store

Windows Powershell

If everything else fails then reinstalling the Windows 10 Store app is in order.

  1. Enter the CMD in Start Search, right-click on the command line result to start working as an administrator.
  2. Copy and paste the following command into the field using the Edit tools in the drop-down menu in the top left corner, and then press Enter:
PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage WindowsStore).InstallLocation + '\AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}"

Conclusion

We hope that you found a solution to this bug from the list that we have compiled above. Let us know what you think in the comments section below.

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