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How to Fix iPhone Not Receiving Texts from an Android Phone

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It’s a common issue iPhone users have when they switch from an Android phone: texts from their Android friends don’t come through. In this blog post, we will explore how to fix the problem so that you can start receiving text messages from an Android or non-iPhone device again. 

Why is my iPhone Can’t Receive Texts from Android?

There are a few reasons why this iMessage problem might happen. The issue is usually being experienced when iOS device owners are communicating with users of Samsung devices as well as other well-know manufacturers.

iMessage is Turned On: If the iOS iMessage is turned on, your iPhone will automatically send any text messages to your Apple ID rather than your phone number. This means that if the person you’re trying to text has an iPhone, the message will go through as an iMessage and not as a regular text.

MMS Messaging is Turned Off: MMS Messaging must be turned on to send and receive picture messages (MMS).

Your Phone Number is Not Entered Correctly: If your phone number is incorrect or not entered at all, you will not be able to receive texts from Android users.

You’re Out of Range: If you’re in an area with weak or no cell reception, you will not be able to receive texts (or calls or use data).

How-to-Troubleshoot-Fix-iPhone-Not-Receiving-Text-or-SMS-Messages-from-an-Android-Phone-on-iMessage
Image credit: Apple

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How to Troubleshoot & Fix iPhone Not Receiving Text or SMS Messages from an Android Phone on iMessage

Find the quick and easy ways below to troubleshoot and fix the SMS messaging issue on an iOS device when sent a text message from an Android mobile phone. Follow each solution and see if your iPhone now starts receiving texts from an Android device.

Solution #1 – Check your iPhone’s Number

The first thing you should do is check your iPhone’s number. To do this, open the Settings app and tap on “Phone.” Next, tap on “My Number” and make sure that the number listed is your correct phone number. If it’s not, enter your correct phone number and save the change.

If your iPhone’s number is correct, the next thing to do is make sure that you’re not blocking the sender’s number. To check this, go back to the Settings app and tap on “Screen Time.” Then, tap on “Content & Privacy Restrictions” and make sure that “Unknown Senders” is set to “Allow.”

If you’ve checked your iPhone’s number and you’re still not receiving texts from an Android phone, there are a few other things you can try. First, make sure that iMessage is turned off on your iPhone by going to the Settings app and tapping on “Messages.” Then, scroll down and toggle off the switch for iMessage.

Another thing to try is resetting your network settings. This can be done by going to the Settings app and tapping on “General.” Then, scroll down and tap on “Reset.” From here, select “Reset Network Settings.” After that, confirm the action when prompted.

Finally, if you’re still not receiving texts from an Android phone after trying all of these troubleshooting tips, contact your

Solution #2 – Turn Off iMessage and Turn it Back On

Here’s how:

  • Go to Settings > Messages.
  • Turn off iMessage.
  • Restart your iPhone.
  • Turn on iMessage.
  • Send a test message to your Android phone to see if it goes through.

Solution #3 – Check with your Carrier

If you’re not receiving texts from an Android phone, the first thing you should do is check with your carrier. They may have some insight as to why this is happening and may be able to offer a solution. If your carrier is unable to help, there are a few other things you can try.

Solution #4 – Set up your Text Message Forwarding

  • To set this up, go to Settings > Messages > Send & Receive. Under the “You can be reached by iMessage at” section, make sure that your phone number is selected.
  • Then, scroll down to the “Text Message Forwarding” section and toggle the switch next to the device that you want to use to receive texts. Once you’ve done this, any texts that are sent to your iPhone will also be forwarded to your chosen device.

If your iPhone isn’t receiving texts from an Android phone, there are a few possible fixes for the SMS messaging problem. First, make sure that iMessage is turned off on your iPhone. Next, check to see if you have any network outages in your area. If neither of those seem to be the problem, contact your carrier to see if they can help troubleshoot and fix the issue.

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Aileen G. M.
Aileen G. M.
A technology writer with a degree in Business Administration majoring in Marketing. Aileen loves creating helpful but simple guides for troubleshooting and fixing complex issues on today's gadgets and services.

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