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How to Fix NET HELPMSG 2185, NET HELPMSG 2184 and NET HELPMSG 2186 Errors on Your Windows PC

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If you’re encountering Windows errors like NET HELPMSG 2185, NET HELPMSG 2184, or NET HELPMSG 2186, you’re not alone. Various reasons might provoke such errors, but luckily, there’s a lot of techniques you can employ to fix them.

In this blog post, we’ll discuss several methods for resolving these issues on Windows PC. These include running the BITS troubleshooter, checking and starting the Server service.

What-Causes-Windows-PC-NET-HELPMSG-2185-NET-HELPMSG-2184-and-NET-HELPMSG-2186-Error-Codes
Photo credit: Flaticon/Freepik

You can also use alternative methods to achieve your goal, following specific fixes for each error, seeking further support from Microsoft, checking event log errors and adjusting service identity, and resetting Windows update components.

What Causes Windows PC NET HELPMSG 2185, NET HELPMSG 2184 and NET HELPMSG 2186 Error Codes

NET HELPMSG 2185 and NET HELPMSG 2186 are related to BITS service issues, while NET HELPMSG 2184 is related to the Server service.

Top Solutions to Resolve Windows NET HELPMSG 2185, NET HELPMSG 2184 and NET HELPMSG 2186 Errors

Check out below several methods that will help you troubleshoot NET HELPMSG 2185, NET HELPMSG 2184 and NET HELPMSG 2186 errors on your Windows PC. Try each solution one at a time and check if it works.

Run the BITS Troubleshooter

Run-the-BITS-Troubleshooter
Image credit: Microsoft

BITS (Background Intelligent Transfer Service) is responsible for transferring files in the background, and sometimes it can be the cause of the Windows error. To run the BITS troubleshooter, follow these steps:

  1. Left-click the Start button, type Control Panel in the text box, and select the OK button.
  2. Click on Troubleshooting.
  3. Expand Hardware and Sound.
  4. Click on Background Intelligent Transfer Service to launch the troubleshooter.
  5. Click Advanced to select the Apply repairs option.
  6. Check and Start the Server Service

The Server service is responsible for sharing files and printers and can sometimes cause the error. To check and start the service, follow these steps:

  1. Hit the Windows + R keys to open the Run command.
  2. Type services.msc and hit Enter.
  3. Locate the Server service, double-click on it, and select Properties.
  4. Navigate to the General tab, and under Startup type, select Automatic from the drop-down options and click on the Start button.
  5. Click Apply and then OK.

Use Alternative Methods to Achieve Your Goal

Sometimes, The Computer Browser service, which in turn depends on SMBv1, is currently disabled by default due to its high level of security, and the net command is dependent on both. As a result, you must identify an alternative method to accomplish your objective.

Contact Microsoft Customer Support

If the issue is beyond the support scope of the Community Forum, you may need to seek further support from Microsoft.

Check Event Log Error and Adjust Service Identity

When attempting to operate the service as the currently logged-in user, you might face issues. You need to run the service as the LocalSystem. In the project properties window, change the identity of the service accordingly.

Reset Windows Update Components

Reset-Windows-Update-Components
Image credit: Microsoft

If the issue is related to Windows updates, you can try resetting Windows update components by opening Powershell with Admin or CMD with Admin, copying each line of command to Powershell, and pressing enter (one line at a time): net stop bits, net stop wuauserv, and net stop appidsvc.

NET HELPMSG 2185, NET HELPMSG 2184, and NET HELPMSG 2186 errors can be frustrating, but they are often solvable with a bit of troubleshooting. If you’re encountering these errors, try the solutions outlined in this post.

Should these solutions prove unsuccessful, consider seeking further help from Microsoft or a skilled technician. Remember, always backup your important data before making any system changes.

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