HomeFixesHow to Fix Netflix Error Code tvq-st-106, tvq-st-120 or tvq-st-131

How to Fix Netflix Error Code tvq-st-106, tvq-st-120 or tvq-st-131



No matter how popular the streaming service is, Netflix is still prone to possible errors. Examples of these errors are Netflix error codes tvq-st-106, tvq-st-120 and tvq-st-131.

What is Netflix Error Code tvq-st-106

If you see the Netflix error code tvq-st-106, it indicates a network connectivity issue. Encountering this error will not allow you to stream on Netflix.


What is Netflix Error Code tvq-st-120

Netflix Error Code tvq-st-120 also points out to connectivity issues. There are some stored information that needs to be refreshed.


What is Netflix Error Code tvq-st-131

The Netflix Error Code tvq-st-131 will show the message:

“Couldn’t connect to Netflix. Please try again or restart your home network and streaming device. For more information, visit netflix.com/nethelp.
It typically points to a network connectivity issue that is preventing your device from reaching the Netflix service.”

If you encounter any of the errors above, check out the methods below on how to fix them.

Steps to Fix Netflix Error Codes tvq-st-106, tvq-st-120 and tvq-st-131

Method #1 – Power Cycle Your Devices

WiFi 6 Router

Power cycling will help refresh your device and delete temporary files that may be causing the error.

  • To start, turn off all of your devices including your modem and router.
  • Unplug these devices and wait for at least one minute.
  • Plug in your modem and wait for it to fully connect.
  • Do the same to your router.
  • Now, plug in your device and turn it on. Try streaming on Netflix and see if the error still exists.

Method #2 – Improve Your Internet Connection

You may be experiencing a poor Internet connection hence the error showing up. First, do a speed test to check how strong your network is. You can use Netflix’s own speed test tool Fast.com to get your average download and upload speed.


To improve your connection, try to look for an area with better reception. You can elevate your router or move your device near the router. You can also bypass the router connection and connect directly to your modem.

Method #3 – Try Connecting to a Different Network

If another network is available, try switching to a different network and see if it works. If it does, the problem is with your home network.

Method #4 – Contact Your Network Provider

If none of the methods above worked for you, try to contact your Network Provider. It may be an issue on their end and all you have to do is to report your situation.

Which method above helped you fix your Netflix error? Let us know in the comments below.


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