If you’re a PlayStation 5 user, you might encounter error codes CE-106485-4 or SU-101312-8 on your console. These error codes can be frustrating, but don’t worry!
In this blog post, we’re going to steer you through potential solutions, all of which are grounded in our comprehensive research. By following these steps, you should be able to diagnose and rectify these error codes, thereby ensuring your PS5 runs seamlessly.
Top Solutions to Troubleshoot PS5 Error Code CE-106485-4
Let’s start with PlayStation 5 error code CE-106485-4. Here are some measures to eliminate it:
Set Copying Process to Automatic in your PS5
When inserting a game disc into your PS5 console, it’s important to avoid manually pressing the “Copy” button. Instead, allow the console to automatically begin the copying process.
Manually initiating the copying process can sometimes lead to errors. By letting the console handle it automatically, you give it the best chance to copy the game without any issues.
Reinstall your PS5 Game
If the error persists even after implementing the initial step, consider reinstalling the game triggering the issue. Here’s how:
- Navigate to the Game Library on your PS5 console.
- Select the “Installed” section.
- Find the game that is experiencing the error and choose the “Delete” option.
- Reinstall the game from the original source.
Reinstalling the game can help resolve any potential installation or compatibility issues that might be causing the error code.
Install System Software Update on PS5
Keeping your PS5 console’s system software up to date is crucial. Regularly check for and install any available system software updates.
These updates often contain bug fixes and improvements that can address error codes like CE-106485-4 . To ensure your system software is up to date, follow these steps:
- Go to the Settings menu on your PS5 console.
- Select “System.”
- Choose “System Software.”
- Check for updates and install any available updates.
By staying on top of system software updates, you give your console the best chance of resolving error codes and improving overall performance.
Rebuild the Database on your PS5 Console
If the error still persists, you can try rebuilding the database of your PS5 console. Rebuilding the database can be done in Safe Mode and may help resolve issues related to corrupted databases. Here’s how to rebuild the database:
- Turn off your PS5 console.
- Press and hold the power button until there is a secondary beep sound, indicating that the console is in Safe Mode.
- Connect a controller to the console using a USB cable.
- Select the “Rebuild Database” option.
Rebuilding the database can take some time, but it can potentially fix issues that are causing error code CE-106485-4.
Methods to Resolve PS5 Error Code SU-101312-8
Now, let’s move on to error code SU-101312-8. Try these steps to counteract it:
Reconnect your Blu-ray Disc Drive to your PS5 Console
If you see this error and haven’t physically removed the Blu-ray Disc drive from your console, try turning off and unplugging your PS5 console. Then, reconnect and power on your console to see if the error persists.
This simple step can sometimes resolve the issue by resetting the connection between the console and the disc drive.
Check Physical Connections on your PS5
Ensure that the Blu-ray Disc drive is properly connected to your PS5 console. If necessary, try disconnecting and reconnecting the drive to ensure a secure connection.
Sometimes, a loose or faulty connection can cause error code SU-101312-8. By checking and ensuring the physical connections are secure, you eliminate this as a potential cause of the error.
Contact PlayStation Customer Support
If none of the suggested solutions take effect, it would be advisable to reach out to PlayStation Support for more comprehensive assistance. The official PlayStation support website provides various contact options, including email, chat support, or phone support.
PlayStation Support experts can provide personalized assistance and guide you through the troubleshooting process. They have the expertise to help you resolve error code SU-101312-8 and get your PS5 back in working order.
Hope this helps!