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How to Fix Venmo App Stuck, Keeps Crashing or Not Working Issues

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Venmo is a digital payment solution that’s recently become the defacto choice for many people. Released in 2009 by the same people behind Paypal, Venmo was designed with convenience and speed. In 2023, this mantra has paid off for them, and just about anywhere you go that supports digital payments will also accept Venmo as an option.

Despite this, Venmo is notorious for being somewhat buggy and having poor customer service. The Venmo app is stable enough, but many issues can make it crash repeatedly or get stuck on loading screens indefinitely. These are especially egregious when you need to make quick payments or money fund transfers, so what can you do to fix them?

Venmo-Not-Working

How to Troubleshoot Issue & Fix Venmo App Randomly Stuck, Keeps Crashing or Not Working Problem

The reason for Venmo’s frequent crashes, not working, and random loading issues on Android or iPhone lies not with the user but with Venmo itself. Venmo often goes through maintenance periods to fix disruptions, and on top of that, it’s just not a very well-optimized app most of the time.

We’ve prepared a couple of guides below to help with this, so if you’ve been facing this problem, just follow these simple steps.

How-to-Troubleshoot-Issue-Fix-Venmo-App-Randomly-Stuck-Keeps-Crashing-or-Not-Working-Problem
Photo credit: Polina Zimmerman/Pexels

Waiting For Venmo’s Servers to Go Back Up

  • In the case that the issue lies with Venmo’s servers, the only thing you can do is wait.
  • Give it anywhere between 10 minutes to an hour, but don’t attempt to make payments, as Venmo may freeze your account for failed payments.
  • Instead, check if their servers are up via sites like isitdownrightnow.com.
  • If they’re back up or never down to begin with, move on to the next solution.

Update the Venmo App on your Mobile Phone

  • Venmo, like many other apps, receives frequent updates, and being behind on an update can sometimes break the app.
  • Check your app store and see if there are any updates available for the app.
  • If there are, then download and install the update.
  • Wait for the app to finish updating.
  • Launch Venmo.
  • Check if the issue persists.

Reinstall the Venmo App on iOS or Android

  • Clearing the Venmo app cache can help, but it’s usually better to reinstall it completely.
  • Delete the Venmo app from your iOS or Android device.
  • Go to your respective app store and download the app back onto your device.
  • Log in as usual to your Venmo account.
  • See if the issue persists.

Restart Your iPhone or Android Device

  • If none of these work, then the next best thing you can do is restart your device.
  • Hold your power button and restart the device when prompted.
  • Wait for your device to fully turn back on.
  • Try launching the Venmo app.

With this, we hope you’ve managed to get your Venmo app up and running again. For more guides and fixes like this, keep reading and stay tuned for more.

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Airyl Jaszly
Airyl Jaszly
An average writer just doing his best to stay afloat, enjoys tech and weird sorts of music.

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