One way to ensure that your files are safe from untoward incidents is to make a backup using cloud storage such as Google Drive. You can upload documents, spreadsheets, photos, and videos so that whatever happens to your computer or mobile device, you can still have these contents back when needed.
However, there are times when you can encounter problems while using Google Drive. You may want to download or play a newly uploaded video on Google Drive, but instead, you see an error message, “We’re processing this video. Please check back later.”
Another variation of the error message when trying to stream the content says,“We’re processing this video. Check back later or download the video now.”
It is irritating to face an issue even with something as reliable as Google Drive. Unfortunately, some factors trigger these errors, so it may not always be Google’s fault.
Fixing We’re Processing this Video Please Check Back Later Issue when Uploading Content on Google Drive
You may have waited a long time for your video to load on Google Drive and still experience the error. It may be due to your Internet network connection or could be due to the large video size. Your video file may also be incomplete or corrupted during upload.
To help you troubleshoot the video processing problem on Google Drive, follow the solutions below one at a time.
Solution #1 – Check your Internet Network Connection
Do a speed test to verify the speed of your WiFi Internet connection. You can also improve your network signal by elevating your router or placing your device near it. Another way is to eliminate anything that may block your signal from your router or bypass it and connect your device to your modem directly when the option is available.
It also helps to perform a power cycle method on your devices. Turn off your mobile device or computer and unplug your router from the socket. Now, wait for at least 3 minutes and plug your router and modem back in. Turn on your device and retry playing the video on Google Drive.
Solution #2 – Clear your Browser Cache and Data
- On your Google Chrome browser, click the three-dotted icon at the top right corner of the screen.
- Select More tools.
- Click Clear browsing data.
- Set the Time Range to All Time.
- Check the boxes next to Browsing history, Cookies and other sites data, and Cached images and files.
- Click Clear data.
- Restart your Chrome browser.
Solution #3 – Play the Video on Another Tab using Share Link
- On your Google Drive, go to the video that you want to play.
- Right-click on the video file.
- Click Share.
- On the Get Link section, click the Copy link button.
- Open a new tab.
- Paste the share link and hit enter.
Solution #4 – Sign Out and Sign In of your Google Drive Account
- On your Google Drive account, go to the upper right corner.
- Click your photo.
- Select Sign Out.
- Wait for a few moments.
- Sign back in to your Google Drive account.
- Replay the video.
Solution #5 – Update your Web Browser
- On your Google Chrome browser, click the three-dotted icon.
- Select Help.
- Click About Google Chrome.
- Wait for Google Chrome to check for available updates.
- If there is an update, Google Chrome will install it.
- Click Relaunch after finishing the update.
Solution #6 – Re-upload the Video on Google Drive
If none of the solutions above work for you, one option is to remove the video file and upload it again on your Google Drive. Make sure that you have a reliable WiFi Internet network connection during upload and ample available storage space on your account.
Did any of the methods above resolve the Google Drive uploaded video processing issue? We would love to know what works, so please drop us your comments below.