Pinterest is a popular social media platform that allows users to share and discover content through images, videos, and other media. It’s a fantastic site if you’re looking to browse through creative works, as well as connect with other creatives, be it just to make friends or to scout for talent to work on design projects.
Of course, that doesn’t mean Pinterest is perfect. One common issue most Pinterest users encounter is receiving new message notifications but not seeing any actual messages.
This can be frustrating, especially considering how it completely blocks you out of a key feature for the social media site. Fortunately, there are several ways to fix this problem on Pinterest. So, the question is, what exactly are these fixes?
Solutions to Troubleshoot Pinterest New Message Notification But No Actual Message Issue
If you’re experiencing the issue of receiving new message notifications on Pinterest, but not seeing any actual messages, don’t worry, as there are several steps you can take to fix this problem.
They’re all not too difficult, but we’ll help you simplify things by compiling these fixes into step by step guides. These should help you resolve the Pinterest new message notification but no actual message issue no problem.
Clear Your Browser Cache and Cookies
- Open your web browser and go to your browser settings.
- Look for the option to clear browsing data or clear history and click on it.
- Select the time range for which you want to clear the cache and cookies.
- You can choose to clear data for the past hour, day, week, month, or all time.
- Make sure the checkboxes for “cookies” and “cached images and files” are checked.
- Click on the “Clear data” or “Clear browsing data” button.
- Once you’ve cleared your browser cache and cookies, restart your browser.
- Try logging back into Pinterest and checking your messages again.
Check Your Pinterest Notification Settings
- Log into your Pinterest account.
- Click on your profile picture in the top right corner.
- Select “Settings” from the dropdown menu.
- Scroll down to the “Notifications” section and click on it.
- Look for the “Message notifications” option and make sure it is turned on.
- Check the frequency of notifications you’ve selected.
- You can choose to receive notifications for every new message or once a day.
- Click on “Save settings” to save any changes you’ve made.
- Try checking your Pinterest messages again.
Try Using a Different Device or Browser to Open Pinterest
If none of the previous steps worked, it’s possible that the issue is specific to your device or browser.
- Try accessing Pinterest on a different device or using a different web browser.
- Try checking your Pinterest messages again.
- If you’re able to see your messages on another device or browser, it’s likely that the issue is specific to the device or browser you were previously using.
The “Pinterest new message notification but no actual message” issue can be frustrating, but there are several steps you can take to fix it. As long as you follow the steps we’ve prepared above accordingly, you should find things working as usual once again.
We hope we managed to help you with your problem, and for more guides like this, stay tuned!
