HomeStreamingFilms & TVHow to Fix Paramount Plus App Sign In Issues on Roku Device

How to Fix Paramount Plus App Sign In Issues on Roku Device

Author

Date

CBS All Access has been rebranded to the new Paramount Plus. If you have subscribed to CBS All Access, you will automatically see the switch from the old streaming platform to the new one. You don’t have to do anything but see the change on the app name and the content.

Since the launch of the new steaming service, users can access Paramount Plus using their Roku devices. However, some people have trouble logging in to their Paramount Plus account when they use the app on their Roku device. Their email address and password appear invalid when they log in. In some cases, they can sign in to Paramount Plus on their computers but not on their Roku device.

DON’T MISS: How to Get Student Discount Offer on Paramount Plus

How to Troubleshoot & Fix Paramount Plus Login Issues on Roku TV or Streaming Player

How-to-Troubleshoot-and-Fix-Paramount-Plus-Login-Issues-on-Roku-TV-or-Streaming-Player
Credit: ViacomCBS

If your Roku TV or streaming media player is not allowing you to sign in to your Paramount Plus account on the app, there are ways to help you fix the error. Seeing that your Paramount Plus is not working on Roku can be frustrating. But, with the methods below, hopefully, you can go back to binge-watching your favorite shows in no time.

Method #1 – Do a Network Connection Test on Roku

  • Press the Home button on your Roku remote to go to the Home screen.
  • Next, look for Network and select to open.
  • Click Check Connection. It will let you know if you have an issue with your network connection or not. If yes, check your router and modem. You may also contact your network provider.

SEE ALSO: How to Download Paramount Plus Shows for Offline Viewing

Method #2 – Update Software or Firmware on Roku Device

Roku-TV-and-Streaming-Media-Player-Software-Updates
Credit: Roku
  • Press the Home button and navigate to Settings.
  • Click System.
  • Select System Update.
  • Click Check Now.
  • After installing the update, restart your Roku device.

Method #3 – Reinstall Paramount Plus as Roku Channel

Instaill-Uninstall-or-Reinstall-Paramount-Plus-Channel-on-Roku-Device
Screenshot: Windows Dispatch
  • From the home screen, highlight Paramount Plus.
  • Press the asterisk key on your Roku remote.
  • Click Remove.
  • Navigate to the Settings menu.
  • Click System.
  • For Roku TV, select Power first.
  • Click System restart.
  • After restarting your Roku device, you can now reinstall Paramount Plus on your Roku.
  • Press the Home button.
  • Go to Streaming Channels.
  • Click Paramount Plus and press the OK button.
  • Select Add Channel.
  • Now, you can try logging in using your Paramount Plus account.

CHECK THIS OUT: Exclusive Deals on Roku Devices at Walmart

Did any of the methods above fix your Paramount Plus app login issues on Roku? Which method did it for you? You can let us all know so other users can try it too. Please write them below.

Related

12 COMMENTS

  1. With method #3 there is no option to remove channel after pressing the * key I am using Roku Streaming Stick. All the other apps have the option to remove but not Paramount Plus

  2. i have tried all of these as well. No success. I also tried emailing Paramount + all I got was an email back repeating all the system reboots, restarting modem reinstalling app, and everything else we know to try. My initial email stated that I had already tried those things. Did they even read it?

    Paramount + is still not working on either of my Roku TVs.

  3. I have done all three steps and I still can’t log into Paramount plus 😡 I still get invalid username and password and when I click on forgot password I never get a email to reset it. Can someone please help??

  4. DID NOT WORK. This is their problem to fix because it only started after they changed their venue. But how do u get a hold of them?
    I’m paying for something I can’t use.

  5. Have tried everything to get into Paramount Plus. Can get roku it is fine but Paramount Plus will not take my password. Tried to change the password said I would get an email and it never came. So now I am paying for something that I can’t get. Paramount Plus has no way to contact them to address this issue. THIS STINKS!

  6. I have tried all like many said above. No way to delete and add back. No email sent. What has any one done to fix ?

LEAVE A REPLY

Please enter your comment!
Please enter your name here

More From

How to Stream & Listen to Apple Music Lossless Audio on HomePod

If you are currently using Apple's HomePod smart speaker devices, you are in for an exciting treat! Now, Apple is giving its HomePod users...

How to Fix Doordash App Not Working on Android Phone or iPhone

If you do not have the time to go out and eat, why not have someone deliver the food for you? There are many...

How to Tell & Make Sure You’re Watching Content in 4K UHD Format

So you want to watch 4K UHD content? Everyone desires to get the best out of what they do. If you are streaming online,...

How to Fix Hulu Error Code 94, 95, 301 or 407

Many people subscribe to video-on-demand services such as Hulu. Users can activate their accounts after paying a subscription and gain access to hundreds of...

Recent Articles

Stay Connected

Trending