HomeFixesHow to Fix Error 1013, 1014 or 1100 Sonos Speaker Device Update...

How to Fix Error 1013, 1014 or 1100 Sonos Speaker Device Update Issue



Wireless speaker systems like Sonos have completely changed and revolutionized how people listen to their favorite music. With your Sonos smart speaker, you can even play different music in different rooms of your home.

But just like most modern devices, Sonos speakers require regular updates so that they can continue to function smoothly and properly. Sadly, there are rare instances when issues pop up during the update itself.

Photo credit: James Jadotte/Unsplash

Three of the most common errors when installing Sonos device firmware or software updates are error codes 1013, 1014, and 1100. If you ever encounter any of these errors, here are the steps you can follow to fix each one of them.

How to Troubleshoot & Fix Error 1013 Sonos Update Issue


Error 1013 is an error that appears if several Sonos apps are trying to simultaneously start the update process. It can also occur if there is a firewall that blocks your speaker from updating. This error is also common if the device isn’t connected properly to your WiFi Internet network.

Follow the steps below if you stumble upon error 1013 when updating firmware or software on your Sonos:

  1. Ensure that only one device starts the update – Before you begin updating your Sonos speaker, confirm first that no other devices in the Sonos app are trying to do simultaneous updates.
  2. Configure the firewall to work with your speaker – See to it that the firewall of your computer has been configured to work with your Sonos speaker. 
  3. Go near the router – Try getting near your router with the device you use to control your Sonos speaker and run the update once again.

How to Fix Error Error Code 1014 with Failed Sonos Update Installation


Error 1014 pops up if one or several Sonos products have a hard time installing the latest software or firmware upgrade. To resolve this issue, all you have to do is follow the steps below:

Redo the Update

  • After you receive this error, go over the update again by tapping Try Again.
  • You can also go to the Settings tab, tap System
  • Then followed by System Updates
  • And then Check for Updates to restart the update.

Reboot All Sonos Products

  • Proceed to reboot all the Sonos products connected to your network.
  • After the reboot, see to it that all of them appear in your Sonos app before trying to go over the update again.

How to Fix Sonos Firmware or App Update Installation Error 1100

If you encounter error 1100 while using your MacOS device, the best and easiest way to fix the problem is to uninstall the Sonos app from your device first and install it again. Here are the steps to follow for this process. 

  1. Launch the Sonos app for MacOS and then click Sonos and Uninstall. Doing this will uninstall the Sonos app from your device.
  2. Download the Sonos app and install it again. 
  3. Open the newly installed Sonos app and then click Connect to Existing System. Follow all the prompts so that the app will be reconnected to the Sonos system. 
  4. Click Sonos and then Check for Updates to make sure that both your Sonos system and the app are completely updated. 

Errors 1013, 1014, and 1100 may occur now and then when updating your Sonos speaker. The simple steps for each error can help resolve the issue so you can start using your devices seamlessly and fill your home with your favorite music once again.



Please enter your comment!
Please enter your name here

Recent Articles