Having trouble updating your apps on the Play Store? Find out how to get rid of the “Open” button issue fast with our step-by-step guide.
How to Troubleshoot Google Play Store Not Showing Update Button and only the Open Button
Check out the solutions below to fix the issues with Google Play Store. Follow the instructions below.
Solution #1 – Clear the Google Play Store Cache and Data
The first step to troubleshooting an issue like this is to clear cache and data on Google Play Store. To do this, follow the steps below.
- Open up Android Settings > Application Manager/Manage Applications > Google Play Store.
- Then press Clear Cache and Clear Data (you may need to confirm).
This will delete all of the temporary files associated with the app, as well as any other saved information you may have stored there.
Solution #2 – Reboot your Android Device
Sometimes a simple reboot can fix minor issues like this one. Hold down the power button until you see a prompt that asks if you want to restart your device. After you agree, let it sit for a few seconds before turning your device back on again so that it can finish its task without interruption.
Solution #3 – Update your Android OS Version
If your device has an out-of-date Android OS version, it could be causing glitches with applications like the Google Play Store. To update your version of Android, go into Settings > System Update and follow the instructions closely.
It is possible that there could be more than one update available, so make sure that you select the most recent one before proceeding with installation.
Solution #4 – Check for Rogue Third-Party Apps or Malware
There are some malicious programs out there that are designed to hijack otherwise working applications and cause them to act erratically or crash altogether. If you think that this might be happening with your phone’s Google Play Store (or any other application).
We recommend doing a full scan of your phone using an anti-malware solution as soon as possible—preferably something from a reputable developer such as Kaspersky Mobile Antivirus or AVG AntiVirus.
Solution #5 – Check for Damaged APK Files
APK stands for “Android Application Package,” which is what stores all the information about each application on your device. That includes certain configurations that might interfere with proper functionality when corrupted or damaged in some way.
To fix corrupt APK files, simply delete them from system storage folders such as Device Storage, Google AppManager. For applications, go to Settings > Apps & Notifications and then selecting “Extract Backups” from the list on the left side panel (or just searching for “apps” in Quick Search).
Once they’re removed, reinstall them onto your device via the sideloading techniques outlined online, although keep in mind that doing this will likely break any warranties attached to their respective products!
Solution #6 – Remove Malicious Updates on Google Play
Sometimes an update is installed that is incompatible with third-party apps or even core components such as the operating system itself, resulting in error messages such as “Open button instead of Update Missing” upon launch.
To solve this problem, uninstall the app (under Apps & Notifications if applicable), then reinstall clean versions directly from official sources once again via side loading methods similar to what was done in step 5!
Solution #7 – Reset App Preferences on your Android Device
Finally, resetting app preferences located under Settings (accessible via quick search) can be performed. Here, all app configurations are reset at once, restoring functionality back onto devices affected by configuration defaults prior to the removal phase previously mentioned herein above.
We hope this article helps! Let us know in the comment section below.