HomeFixesHow to Fix Google Drive Desktop App Not Syncing Problem

How to Fix Google Drive Desktop App Not Syncing Problem



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There are several reasons why many people are using Google Drive. If your local storage is almost full and deleting files is not an option, you can upload and sync them on your Google Drive cloud storage account. For some users, having a cloud drive gives them security knowing that they can still restore and open all their files even when problems arise with their devices.

Google Drive is also a reliable way to back up your files. Most importantly, it enables you to access them on any device, anywhere, as long as you log in to the same Google account. Unfortunately, there are instances when your Google Drive desktop app is not syncing your files between devices. You may have uploaded a photo via the Android or iOS mobile app, but it does not appear on your desktop computer.


Fixing Google Drive Desktop App Not Syncing Error on PC, Mac & Chromebook

If you experience the same syncing issue with your Google Drive desktop app on your Windows 10/11 PC, Mac computer or Chromebook laptop device, check out the solutions below to know how you can resolve it.

Solution #1 – Restart your Google Drive App

  • On your Google Drive desktop app, look for the Gear icon or the Settings button and click it.
  • Select Quit.
  • Wait for a few moments, then restart the app.

Solution #2 – Check your Network Connection

It can be a problem with your Internet connection. Do a speed test and make sure to enhance your network signal if it is poor. You can also power cycle your devices.

Shut down your computer and unplug all your devices including your router and modem. Wait for at least 3 minutes before plugging them back in and reconnecting to the Internet. Relaunch your Google Drive desktop app.

Solution #3 – Pause and Resume Syncing

  • On your computer, go to the System Tray or taskbar and look for the Google Drive icon.
  • Right-click on it.
  • Select Pause Syncing.
  • If you cannot find it, click the Gear icon first.
  • Close the window and wait for a few seconds.
  • Relaunch the same window and select Resume syncing.

Solution #4 – Reconnect your Google Account

  • On your Google Drive app, click the Settings button or the Gear icon.
  • Select Preferences.
  • Choose the account that you want to disconnect.
  • Click Disconnect account.
  • Now, sign back in to the same account.

Solution #5 – Disable your Proxy Server or VPN

If you are currently using a proxy server or VPN, you may want to disable it first. Then, try to pause and resume syncing your Google Drive files.

Do you have other methods that may work in fixing the syncing problem on the Google Drive app for Mac or PC? We would love to know them, so please share them in the comment section below.

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