HomeMobileAndroidHow to Fix Google Play Store Refund Request Denied or Rejected Issue

How to Fix Google Play Store Refund Request Denied or Rejected Issue

Author

Date

Purchasing an app or subscribing to an in-app service on Google Play Store is just a few clicks away. You can install and enjoy using a new app as it comes out or buys an app you always want to download. But what if you accidentally made an app purchase on Google Play Store? Can you get a refund for it?

Fortunately, Google gives a refund for certain accidental purchases. As long as your request is verifiable and reasonable, many users get a full refund on their app purchases. However, some users say their Google Play Store refund request got denied or rejected.

Why-Cant-I-Get-a-Refund-on-Google-Play-Store
Photo credit: Mika Baumeister/Unsplash

Why Can’t I Get a Refund on Google Play Store?

There are different reasons for Google Play not to refund your purchase. You may have problems with your payment information or did not verify it. In some instances, purchases are non-refundable. If you want to get a refund from Google Play, you also need to act on the request soon otherwise, there is a greater chance of hassle and complications.

Google also offers authentication on Google Play Store to prevent accidental purchases. But, if you turned off the authentication, it is likely that Google will deny or reject your refund request. According to Google, they cannot issue a refund to users if they gave their account or payment details to someone else, abuse their policies, or do not use authentication to protect their account.

How to Resolve Google Play Store Refund Request Denied or Rejected Error

If you are having trouble with your Google Play refund, you can try to troubleshoot it with several solutions below.

Solution #1 – Check your Authentication Settings on Google Play Store

Note that Google will not easily issue a refund if the authentication is not enabled on your Google Play Store account.

  • Launch the Google Play Store app.
  • Tap your profile icon.
  • Navigate to Settings.
  • Select Authentication.
  • Go to Require Authentication for Purchases.
  • Now, turn it on.

Solution #2 – Uninstall the Paid App

If you installed the app on your device, you need to uninstall it to get a refund. Google will not refund an app purchased installed on the device.

Solution #3 – Contact Google Play Store

What is your reason for requesting a refund on Google Play Store? You can tell us more in the comment section below.

Related

1 COMMENT

  1. I made a accidental purchase cleaning my screen and as soon as I noticed it I contacted Google for a refund in which it got denied

LEAVE A REPLY

Please enter your comment!
Please enter your name here

More From

Fix Can’t Sign into Microsoft Teams Error Code CAA2000B on Windows 10

Microsoft Teams is a reliable collaboration app used by many people and organizations. However, some users and are having issues and couldn't sign in...

How to Fix AirPods Max or Pro Active Noise Cancellation Feature Not Working

Are you interested in learning how to resolve the AirPods Max headphones and AirPods Pro earbuds from Apple issue with Active Noise Cancellation? Three noise-canceling...

Fix Brave or Chrome Aw Snap Error RESULT_CODE_HUNG

Some users who are trying to browse the Internet are getting the Aw Snap error "RESULT_CODE_HUNG". The website that they are trying to access...

How to Fix Apple AirPods Keep Disconnecting from iPhone or Mac Issue

People using the Apple AirPods have been complaining that their earbuds keep on disconnecting from their iPhones. The issue happens during phone calls and...

Recent Articles

Stay Connected

Trending