How to Fix Instagram Story Views and Replies Not Showing up Issue

Stories have seamlessly become an integral avenue on Instagram, allowing users to share snippets from their lives authentically.

However, a recurring issue on Instagram has been causing some frustration – the views and replies on these stories are not showing up. This problem can be quite disconcerting, especially considering the importance of these interactions in gauging audience engagement and response.

Understanding the Instagram Story Views and Replies Not Showing up Issue

Instagram stories, a feature that allows users to post photos or videos that vanish after 24 hours, have become a cornerstone of the Instagram experience. However, when the views and replies on these stories fail to appear, it can leave users feeling disconnected.

This not showing up issue can stem from various reasons, ranging from minor software glitches to more complex technical problems.

Additional Reasons why Instagram Story Views and Replies Aren’t Working

• Outdated Instagram app version
• Device’s operating system needs an update
• Internet connection is unstable or weak
• Instagram server issues
• Privacy settings restrictions

Troubleshoot Instagram Story Views and Replies Not Showing up Error

Restarting Your Phone: A Simple Solution

Restarting your phone is one of the simplest ways to resolve minor glitches that might be causing your Instagram story views and replies not to show. This process involves turning off your phone and then turning it back on.

It helps to clear out some of the phone’s memory and can stop any processes that might be interfering with Instagram. Here’s how to do it:

1. Press and hold the power button on your phone.
2. Select the ‘Restart’ or ‘Reboot’ option.
3. Wait for your phone to turn off, and then turn it back on.
4. Once your phone is back on, open Instagram and check if the problem has been resolved.

Relaunching the Instagram App: A Quick Fix

Relaunching the Instagram app can also help resolve the issue. This process involves closing the app and then opening it again.

Here’s how to do it:

1. Swipe up from the bottom of your screen (or press the square button on Android) to open the app switcher.
2. Swipe left or right to find the Instagram app.
3. Swipe the Instagram app off the screen or tap the ‘x’ to close it.
4. Go back to your home screen and tap on the Instagram app to open it again.

Clearing Instagram App Cache: A Technical Approach

Clearing the Instagram app’s cache can help resolve the issue. This process involves going into your phone’s settings and clearing out temporary files that the app has stored.

Here’s how to do it:

1. Open the Settings app on your phone.
2. Tap on ‘Apps’ or ‘Applications’.
3. Scroll down and tap on ‘Instagram’.
4. Tap on ‘Storage’.
5. Tap on ‘Clear Cache’.
6. Once the cache has been cleared, open Instagram and check if the problem has been resolved.

Re-logging into Instagram: A Fresh Start

Re-logging into Instagram can also help resolve the issue. This process involves logging out of your Instagram account and then logging back in.

Here’s how to do it:

1. Open the Instagram app.
2. Tap on your profile picture in the bottom right corner to go to your profile.
3. Tap on the menu icon (three horizontal lines) in the top right corner.
4. Tap on ‘Settings’ at the bottom of the menu.
5. Scroll down and tap on ‘Log Out’.
6. Confirm that you want to log out.
7. Once you’ve logged out, log back in with your username and password.

Reinstalling the Instagram App: A Clean Slate

Reinstalling the Instagram app can provide a clean slate and can help resolve the issue. Here’s how to do it:

1. Press and hold the Instagram app icon on your home screen.
2. Tap on ‘Uninstall’ or ‘Remove App.’
3. Confirm that you want to uninstall the app.
4. Once the app has been uninstalled, open the App Store (on iOS) or the Google Play Store (on Android).
5. Search for Instagram and tap on ‘Install’ to reinstall the app.
6. Once the app has been reinstalled, log back in with your username and password.

Using Instagram Web: An Alternative Route

If the problem seems to be isolated to the Instagram app, consider using Instagram’s web version. Here’s how to do it:

1. Open a web browser on your phone or computer.
2. Go to www.instagram.com.
3. Log in with your username and password.
4. Check your story views and replies to see if they’re showing up.

Contacting Instagram Customer Support: Seeking Professional Help

If none of the above solutions work, it might be time to seek professional help. Here’s how to contact Instagram’s support team:

1. Open the Instagram app.
2. Tap on your profile picture in the bottom right corner to go to your profile.
3. Tap on the menu icon (three horizontal lines) in the top right corner.
4. Tap on ‘Settings’ at the bottom of the menu.
5. Scroll down and tap on ‘Help’.
6. Tap on ‘Report a Problem’.
7. Follow the prompts to report your issue. Be sure to provide as much detail as possible about the problem you’re experiencing, including the fact that your story views and replies are not showing up.

Remember, Instagram’s support team is there to help you; they have access to more advanced tools and resources. They can help identify and resolve the issue.

While it can be frustrating when your Instagram story views and replies are not showing up, there are several solutions you can try to resolve the issue.

Remember, you’re not alone – many users have faced the same problem. All you need to do is a simple fix, and you’ll be back enjoying Instagram in no time.