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How to Fix Error Code API_103, API_102 or FAIL 001 on HSBC Issue



HSBC is one of the world’s biggest institutes that provide financial and banking services, catering to millions regularly. However, despite being an established and reputed name, HSBC clients have been reporting issues about encountering error codes such as API_103, API_102, or FAIL 001.

Continue reading below to learn how to fix these annoying error codes:

Image credit: HSBC

Solutions to Resolve HSBC Error Code API_103

Error code API_103 states that there was an issue on loading the accounts and you need to refresh the page by pulling it down.

This particular error is a technical issue that takes place if the HSBC banking app fails to communicate with the servers of the bank. It can happen for different reasons such as HSBC server maintenance, an outdated version of the app, or even something as simple as poor internet connectivity.

This is a common problem among many users of HSBC but the good news is that it is very easy and quick to fix. Here’s what to do if you encounter this error code:

Refresh the HSBC Page

If you’ve confirmed that you have a stable internet connection, you can try to pull down the screen to refresh the page. Doing so will force the HSBC app to resolve and might also help solve any temporary problem.

Verify your Network Connection

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Before you try to do anything else, see to it that your device is connected to a secure and stable internet connection in the first place. An error can occur if you have an unstable or weak internet connection.

  • You can also try to switch to another WiFi network if you’re using a mobile data connection.
  • If you’re on WiFi, you can restart your router to check if this fixes the problem.

Install Available Update on your HSBC Banking App

The error code API_103 can also happen if your HSBC app isn’t updated to the latest version. To fix it, all you have to do is get the newest version of your HSBC banking app from the App Store if you’re an iOS user or from Google Play Store if you’re using an Android phone.

Wait and Retry after Some Time

There are instances when the error code might be due to server repair or other technical concerns. If it happens to be the case, you can just try to open the app again after you wait for some time.

Troubleshoot HSBC Error Code API_102

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The API_102 doesn’t allow users to use the HSBC app freely. A lot of users are understandably annoyed but if you happen to be one of them, the sad news is that this issue is still unknown and doesn’t have a specific solution.

The only thing you can do here to crack this error is to reach out to the support team at HSBC. You can directly call the HSBC support team, tweet them, or message them using the app.

The HSBC error codes API_103, API_102 or FAIL 001 are enough to annoy users. However, there are a few things you can do to ensure that you can continue using the app without any issues.



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