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How to Fix iPhone or iPad Stuck, Loops or Frozen on Apple Logo Screen



Seeing the Apple logo on your device makes you feel proud that you own one. But, looking at it for a long time while you should be seeing your apps on your iPhone or iPad means that there is a problem. Your device won’t turn on and gets stuck or frozen on the Apple logo screen. For some users they see a black screen with the Apple logo and the device screen just stays and loops through there.

It happens to a lot of iOS and iPadOS users. People who have an iPhone 6, 7, 11 or iPhone XR model get the issue often. The good news is that, there are ways for you to fix the boot problem and let your iPhone or iPad back to running smoothly again. 

How to Troubleshoot & Fix iPhone or iPad Issue Stuck & Frozen on Black Screen with Apple Logo

Photo credit: Kevin Bhagat/Unsplash

There are several ways to restart your frozen iPhone on the Apple logo screen and fix the issue. You can try following each of the methods below one at a time until you find a perfect fix for this common yet annoying iOS mobile phone or tablet error.

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Solution #1 – Perform a Force Restart on your iPhone Device

  • For iPhone 8 and later, press and release the Volume Up button. Next, do the same with the Volume Down button. Now, press and hold the Side button until you see the Apple logo appears and disappears.
  • For iPhone 7 and iPhone 7 Plus, locate the Volume Down button and the Power button. Press and hold them until you see the recovery mode. 
  • For iPhone 6s and earlier, look for the Home button and the Power button. Press and hold them until the Apple logo appears and disappears.

If you are asked to update or restore your iPhone, just select Update to install the latest version iOS without deleting your personal data. 


Solution #2 – Check your Cables and USB Port

If you are connecting your iPhone to iTunes on your computer, there may be an issue with your USB cable and port. They can cause your iPhone or iPad to be stuck on the Apple logo screen. Check if your cable is loose. You may want to use a different port or a new USB cable if it is not working for you.

Solution #3 – Exit the App on your Mac 

Try to disable or exit the app where you are downloading to your iPhone. If you are in the middle of an update or a data transfer, then, you get stuck on the Apple logo screen, you can exit the software or app and try again later. 

Solution #4 – Try a DFU Restore on your iPhone

Device Firmware Update or DFU is a type of iPhone restore procedure that will reload your software and firmware. However, note that doing it will cause data loss and will overwrite your software. You can do this as a last resort, but if you are not confident about it, better not risk it.

If none of the solutions work, you can visit an Apple center and have a technician fix the frozen Apple logo screen problem on your iPhone or iPad for you. 

What did you do to get your iPhone boot without an issue? You can share your thoughts with us. It would help other users experiencing a similar error on their devices.

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