HomeFixesFix Netflix Error Code M7355-1204, UI3010 or M7353-5101

Fix Netflix Error Code M7355-1204, UI3010 or M7353-5101



Seeing an error message when you launch Netflix is frustrating. You anticipated watching your favorite series or movie and then, you see an error blocking your way. If you are streaming Netflix on your browser, you will also encounter errors such as Netflix error codes M7355-1204, UI3010, and M7353-5101. Let’s know each error code and how to fix them.

What is Netflix Error Code M7355-1204


The Netflix error code M7355-1204 happens when there is an issue with the browser where you are streaming Netflix. Some browsers are not supported by Netflix, hence you will encounter the error.

What is Netflix Error Code UI3010


Another browser issue, you will see the Netflix error code UI3010 when some of the data stored in your browser needs to be refreshed. If you have problems with your network connection, the error code also pops up.

What is Netflix Error Code M7353-5101


The Netflix error code M7353-5101 is also a browser issue like the two errors above. It points to a problem with your browser extension, so you are not able to stream on Netflix properly.

How to Fix Netflix Error Code M7355-1204, UI3010 or M7353-5101

Solution #1 – Restart Your Computer

A quick restart can help refresh your computer. Close your browser and shut down your computer completely. Wait for a few seconds before turning it back on. Launch your browser and open Netflix.

Solution #2 – Power Cycle Your Device

If a simple restart does not work, you may want to try power cycling your device. Doing so also helps in refreshing your network connection. Turn off your computer and unplug your modem and router. Wait for a few seconds before plugging your device back in. Turn on your computer and try opening Netflix.

Solution #3 – Make Sure Your Browser is Supported

You will need a browser that can stream Netflix shows properly. For Chrome users, you need version 64 or later. Microsoft Edge must be on Windows 10 and Internet Explorer must be version 11 or later on Windows 8.1 or later. Those you use Mozilla Firefox should have version 59 or later on Windows 7 or later.

Opera browsers must be on version 47 or later on Windows 7 or later. iOS users need to have Mac OS X 10.10 or later when streaming Netflix on any browser.

Solution #4 – Turn Off Your Browser Extensions

Some extensions may be the reason for the issue. If you are using Google Chrome browser, go to chrome://extensions and you can disable the extensions.

Solution #5 – Clear Your Browser Cache

There are different ways to clear your browser cache depending on the browser you are using. A simple step is to go over to the Menu/Preferences and navigate to History. There you will see the Clear browsing data option.

Which of the solutions above helped you fix the Netflix error? Let us know in the comments below.


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