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Fix ‘Error in Loading Media: File Could Not Be Played’ in Opera and Chrome

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Have you encountered the error message, “Error in Loading Media: File Could Not Be Played”? It is annoying to see error messages when you are browsing the Internet or trying to watch a video on a website. But, it happens even to reliable browsers like Opera or Google Chrome.

The error appears when your browser is trying to load a media file in a non-supported format using the JW Player. The issue is mostly triggered with .wmv or .mov video file format which does not use the H264 video codec.

Whether you are using the Opera browser or Google Chrome, there are ways on how you can fix ‘Error in Loading Media: File Could Not Be Played’. Check out the solutions below.

How to Fix “Error in Loading Media: File Could Not Be Played” in Opera or Chrome

Error-in-Loading-Media-File-Could-Not-Be-Played-in-Opera-or-Chrome

Solution #1 – Check Your Internet Connection

You may have an issue with your network connection. Do a speed test. You may also want to improve your WiFi connection by bringing it closer to your modem or elevating it. In some cases, you can bypass the router and connect directly to your modem.

Fastcom-speedtest-netflix
Credit: Windows Dispatch

Solution #2 – Delete Your Cache and Cookies

On Opera Browser

  1. On your Opera browser, click the logo on the top left corner.
  2. Select History.
  3. Click the Clear Browsing History option.
  4. Under the Basic category, select your Time Range.
  5. Check the Browsing History, Cookies and other site data, and Cached images and files boxes.
  6. Click Clear data.
How-to-Clear-Cache-and-Cookies-in-Opera
Image / Windows Dispatch

On Google Chrome Browser

  1. On your Chrome browser, click the three-dotted icon on the top right corner.
  2. Select More tools.
  3. Click Clear browsing data.
  4. Select the time range
  5. Now, check the Cookies and other sites data and Cached images and files boxes.
  6. Click Clear data.

Solution #3 – Update Your Browser

On Opera Browser

  1. Click the Opera logo on the top left corner.
  2. Scroll down and select Update & Recovery.
  3. Click Check for Updates.
  4. After the checking, available updates will be automatically installed.
Update Google Chrome Browser to Latest Version
Image / Windows Dispatch

On Google Chrome Browser

  1. Click the three-dotted icon on the top right corner.
  2. Select Help.
  3. Click About Google Chrome.
  4. Now, check for updates and install if there are available.
  5. Click Relaunch to restart your browser after the update is installed.

Solution #4 – Disable Hardware Acceleration

On Opera Browser

  1. Navigate to Settings on your Opera browser.
  2. Select Advanced.
  3. Look for the System category.
  4. Beside Use hardware acceleration when available, toggle the button to disable.
How-to-Disable-Hardware-Acceleration-in-Opera-Browser
Credit: Windows Dispatch

On Google Chrome Browser

  1. Go to the Settings of your Google Chrome.
  2. Look for the Advanced category and click to open.
  3. Scroll down and go to System.
  4. Beside Use hardware acceleration when available, toggle the button to disable.
  5. Restart your Chrome browser.

Solution #5 – Reset Your Browser Settings

On Opera Browser

How-to-Reset-Opera-Browser-Settings
Credit: Windows Dispatch
  1. Go to Settings.
  2. Click Advanced.
  3. Scroll down and look for Reset settings. Click to open.
  4. Click Restore settings to their original defaults.
  5. Now, click Reset.

On Google Chrome Browser

Reset-Google-Chrome-Browser-Settings
Credit: Windows Dispatch
  1. Go to Settings.
  2. Click Advanced.
  3. Go to Reset and clean up.
  4. Click Reset.
  5. Restart your browser.

Which of the solutions above helped you fix the Chrome and Opera browser error? Let us know in the comments below.

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