HomeStreamingFilms & TVFix Netflix Error Code U7111-1331 & U7111-1331-5057 on Windows 10 or 11...

Fix Netflix Error Code U7111-1331 & U7111-1331-5057 on Windows 10 or 11 Computer

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Getting an error when streaming on Netflix will sometimes make you worry. Is there a problem with my account? What is wrong with my device? Don’t I have a good Internet network connection? These concerns may help and contribute to some extent with these issues on Netflix, but there are also other reasons why there is a problem with your online streaming right now.

If you are watching your favorite Netflix content on your Windows 10 or 11 PC, you will sometimes encounter the error codes U7111-1331 & U7111-1331-5057. Both error codes may look the same but have different meanings. 

How-to-Troubleshoot-Resolve-Netflix-Error-Code-U7111-1331-U7111-1331-5057-on-Windows-1011-PC
Photo credit: Jonas Augustin/Unsplash

When you see the error code U7111-1331, it comes with the error message, “Whoops, something went wrong… We’re having trouble playing this title right now. Please try again later or select a different title.” The error code U7111-1331 pertains to an issue concerning the Netflix video you want to watch.

If you have the error code U7111-1331-5057 appearing on your computer screen, you may have overlooked installing the latest Microsoft updates on your Windows operating system.

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How to Troubleshoot & Resolve Netflix Error Code U7111-1331 & U7111-1331-5057 on Windows 10/11 PC

You can troubleshoot the error codes U7111-1331 & U7111-1331-5057 on Netflix and continue streaming your favorite TV shows or movies. Follow each solution one at a time on your PC and check if it fixes the issue or not.

Solution #1 – Play a Different Title

If the error comes with the specific TV show episode or movie you are watching, then you can report the problem to Netflix.

  • Look for a different title on your Netflix library and check if the error exists.
  • Try playing another title to check if it also comes with the same issue.
  • If not, navigate to your account.
  • Go to Viewing Activity.
  • Look for the video that has an error.
  • Click Report a Problem.
  • Try to report to Netflix that the title comes with the error code.

Solution #2 – Update the Netflix App for Windows PCs

  • For Windows 10 users, click the Start button.
  • Select Microsoft Store.
  • Click the three-dotted icon or the More button.
  • Go to Downloads and Updates.
  • Look for Netflix and click the Download button next to it.
  • Relaunch your Netflix app.
  • For Windows 11 users, navigate to the Microsoft Store.
  • Select Library.
  • Look for Netflix and click the Update button.
  • Relaunch Netflix.

Solution #3 – Update your Web Browser

If you are streaming Netflix via its website, you can update the web browser you use for streaming. 

  • For Google Chrome browsers, navigate to the Settings menu.
  • Select Help and go to About Google Chrome.
  • Now, follow the update instructions.
  • On your Mozilla Firefox browser, click the Menu button.
  • Go to Help and select About Firefox.
  • Click Restart to Update Firefox.
  • If you are using the Microsoft Edge browser, click the Settings button.
  • Select About Microsoft Edge.
  • Wait for your browser to install the updates.
  • For Opera, click the Opera icon.
  • Navigate to Help and select About Opera.
  • Click the Relaunch Now button after installing the updates.

Solution #4 – Update your Windows PC

  • Click the Start button.
  • Go to Settings.
  • Select Windows Update.
  • Click Check for updates.
  • Install available updates.
  • Restart your Windows PC.

What else did you do to fix the Netflix error on Windows 10 or 11 computers? You can share your solutions with us below.

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