HomeFixesHow to Fix OR-CAC-01 & OR-BSBBF-70 Google Workspace Account Set up Error

How to Fix OR-CAC-01 & OR-BSBBF-70 Google Workspace Account Set up Error

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Getting more work done is vital in every business. With more tasks to accomplish each day, it is crucial for online businesses to establish a stable workflow. Team members and leaders thrive at work if there are reliable productivity and collaboration tools to utilize while doing their work. One of the best collaborative software to use is Google Workspace.

Google Workspace offers a flexible collaboration solution for your business. With different plans available, you can select which services best suit your business needs. Google Workspace allows you to use Calendar, Chat, Docs, Sheets, Sites, Forms, Gmail, and more. You also have Standard or Enhanced support with security and management control. There is upgraded cloud storage for users and online video meetings.

How-to-Troubleshoot-Fix-OR-CAC-01-OR-BSBBF-70-Account-Set-up-Error-Code-on-Google-Workspace
Photo credit: Anna Shvets/Pexels

If you want to access Google Workspace services, you need to sign up, create an account, and set up your payment methods with bank information to pay for your subscription plan. However, some users complained that they encountered an unexpected issue with error codes OR-CAC-01 and OR-BSBBF-70 upon setting up their Google Workspace accounts.

They cannot get past the Agree and Continue page or the button is not working so they cannot complete the setup process. It prevents them from accessing their admin console and adding their bank account details to activate the new Workspace account.

These error messages appear:

“An unexpected error has occurred. Please try again later. [OR-CAC-01]”

“An unexpected error has occurred. Please try again later. [OR-BSBBF-70]”

How to Troubleshoot & Fix OR-CAC-01 & OR-BSBBF-70 Account Set up Error Code on Google Workspace

Many people experience the same issue that occurred during their Google Workspace account setup. Fortunately, you can try to troubleshoot and resolve the Google payment problem that causes the error code to appear using several solutions and fixes below.

Solution #1 – Clear your Browser Cache and Cookies

  • For Google Chrome, click the three-dotted icon.
  • Select More tools.
  • Click Clear browsing data.
  • Set the Time Range to All Time.
  • Check the boxes next to cache and cookies.
  • Click Clear Data.
  • For Mozilla Firefox, click the three-lined icon.
  • Select Options.
  • Choose Privacy & Security.
  • Click Clear Data.
  • Select Cookies and Cache.
  • Click the Clear button.
  • For the Safari browser, click Safari.
  • Go to Preferences.
  • Navigate to Advanced.
  • Check the box next to Show Develop Menu in the Menu Bar.
  • Select Develop.
  • Click Empty Caches.

Solution #2 – Use a Credit Card Instead of Bank Account During Set up

Use a credit card when entering payment information during setup. Make sure that your credit card or debit card bank account is not linked to other Google services to proceed with the process. You can also edit or change your payment details at any time in the billing or payment section later.

Solution #3 – Use a Different Domain

When signing up on Google Workspace, you need a domain. Make sure to use a different domain from other Google services. You will also need to verify that it is your own domain you are using. 

Solution #4 – Update your Web Browser

Check your web browser for any available software updates. You can install the latest version and restart your computer. Retry signing up on Google Workspace.

Solution #5 – Contact Google Billing Support

If you continue to experience the error and cannot proceed with completing your Google Workspace account setup, you can contact the Google customer support team. Simply go to https://support.google.com/a to get started.

Do you have other solutions to fix the Google Workspace error code OR-CAC-01 and OR-BSBBF-70? You can share them in the comment section below.

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