HomeMobileAndroidFix Samsung Galaxy SmartTag Error Code 08-201, 08-202 or 85-001

Fix Samsung Galaxy SmartTag Error Code 08-201, 08-202 or 85-001



Samsung SmartTags are nifty little devices designed to keep track of your valuables through your Galaxy smartphone. While they’re generally reliable, they’re not immune to issues, and you might encounter error codes that can leave you scratching your head.

Addressing these error codes ensures your SmartTag tracking device continues functioning as your personal item tracker.

What Causes Galaxy SmartTag Tracker Error Codes

Image credit: Samsung

Error codes on your Galaxy SmartTag are more than just a string of numbers; they signal that something needs your attention. Deciphering these Samsung device error codes is crucial for effective troubleshooting.

  • Server Issues: If the SmartTag server is down, you’ll likely encounter error codes. A server reboot usually resolves this.
  • Device Discovery: During setup, your SmartTag needs to connect with your phone. If this takes too long, an error code will appear. Ensure both devices are close during setup.
  • Connection Problems: A stable Wi-Fi or data connection is essential for smooth communication between your SmartTag and phone. Poor connectivity can result in error codes.
  • User Inactivity: Ignoring a SmartTag prompt during setup can trigger an error code. Stay engaged throughout the process.
  • Outdated Firmware: Make sure your SmartTag is running the latest firmware to avoid error codes. Outdated software can cause issues.

Knowing the underlying issues that cause these error codes can make the troubleshooting process much more straightforward.

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How to Troubleshoot and Fix Error Code 08-201 on Samsung Galaxy SmartTag Trackers

Error code 08-201 usually pops up when there’s a hiccup between your SmartTag tracker and your smartphone. The first step in resolving this is to diagnose the issue based on the error code itself. Your SmartTag is trying to tell you something, and it’s crucial to listen.

The SmartThings app is your command center for managing the SmartTag. If you’re encountering issues, checking for updates is a good idea. An outdated app can be the root of many problems, including error codes. Make sure your app is up-to-date to rule out any software glitches.

If updating the app doesn’t do the trick, consider resetting your SmartTag to its factory settings. It’s the tech equivalent of a do-over, giving your device a fresh start. This often clears out any lingering issues and can resolve the error code.

Sometimes, despite your best efforts, the problem persists. In such cases, it’s time to call Samsung Customer Support. They’re the experts on their own products and can guide you through more advanced troubleshooting steps. If all else fails, they can also advise on warranty or replacement options.

Troubleshooting and Resolving Samsung Smart Tag Error Code 08-202

Image credit: Samsung

Error code 08-202 often signals a connectivity issue between your SmartTag and mobile device. One of the simplest fixes is to ensure that the two are in close proximity. Your SmartTag isn’t long-range, so keep it near your phone during setup and usage.

Battery issues can be a silent culprit behind this error code. A low or faulty battery can disrupt the SmartTag’s ability to communicate with your phone. It’s a good idea to check the battery level in the SmartThings app and replace it if needed.

Wireless interference can also throw a wrench into the works. Other devices operating on the same frequency can interfere with the SmartTag’s signal. To rule this out, turn off other Bluetooth devices in the area and try again.

If you’ve tried all of the above and are still seeing that pesky error code, it might be time to re-pair your SmartTag with your mobile device. Unpair the SmartTag from the SmartThings app, then go through the pairing process again. This often resolves any lingering connectivity issues and gets your SmartTag back in action.

Solutions for Error Code 85-001 on a SmartTag Tracking Device

Error code 85-001 is a bit of a mystery, often appearing without a clear reason. One possible cause could be server glitches or temporary issues on Samsung’s end. If you suspect this is the case, a quick check of Samsung’s service status page could shed some light.

Stable mobile network connectivity is crucial for the smooth operation of your SmartTag. If you’re in an area with spotty reception, consider moving to a location with better signal strength. This can often resolve the error without further action needed.

Battery issues aren’t just for old remotes; they can plague SmartTags, too. If you face this error, try removing and reinserting the SmartTag battery. It’s a simple action that can sometimes work wonders.

Your SmartThings dashboard can get cluttered with old device cards, especially if you’ve been using SmartTags for a while. These old cards can sometimes conflict with new setups. A good housekeeping tip is removing old or unused device cards from the dashboard. This can often resolve lingering issues and might just make that error code vanish.

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Samsung SmartTags have become indispensable for many of us, helping keep tabs on everything from keys to pets. However, like any tech gadget, they can throw a curveball in the form of error codes. The good news is that most of these issues are solvable with a bit of know-how, ensuring your SmartTag remains a reliable part of your daily routine.



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