HomeFixesHow to Fix Something Went Wrong Error on Facebook Messenger Issue

How to Fix Something Went Wrong Error on Facebook Messenger Issue



If you’ve used Facebook at all within the past few years, you don’t need an introduction to Facebook Messenger. For those not in the know however, Facebook Messenger is the social media website’s very own messaging platform.

Available as a standalone app on most systems like smartphones and computers, Messenger has been getting a big push as of late to be the next big messaging platform.

Photo credit: Daniel Korpai/Unsplash

To Facebook’s credit, Messenger is quite an impressive package. It includes features like video and voice calling, as well as group chats and the ability to send and receive money from others.

In addition, Facebook Messenger is used to interact with businesses and receive customer service, as well as play games and use various other apps. That does not mean it’s exempt from errors however.

Quick Fixes for Facebook Messenger Something Went Wrong Error Message

If you’re seeing a “Something Went Wrong” error on Facebook Messenger, then it means something’s wrong. The message is purposefully vague, making it a lot more difficult to troubleshoot what exactly the problem is.

Thankfully, there are several things you can try to fix every possible issue, all of which we’ve detailed in our simple guides below.

Check Facebook Messenger’s Server Status

  • Go to Downdetector.com.
  • Search for Facebook Messenger and check on the status of its servers.
  • In the case that the servers are down, there’s nothing you can do except wait.
  • Check back periodically to see if the servers are back up.
  • Once the servers are back online, try to use the app again.

Delete Facebook Messenger App Cache

Image credit: Facebook Messenger
  • Go to the Settings on your phone.
  • Navigate to the Apps section.
  • In the list of installed apps, search for Facebook Messenger.
  • Select Facebook Messenger.
  • Click on Storage.
  • Select Clear Cache.
  • Relaunch Facebook Messenger.
  • Sign in to Facebook Messenger.
  • Try to use the app.

Update the Facebook Messenger App Version

  • Go to your smartphone’s app store.
  • Search for Facebook Messenger.
  • Check to see if there are any updates available. 
  • If there’s an update available, install it.
  • Wait for the update to finish installing
  • Launch Facebook Messenger and test it to see if it works.

Uninstall and Reinstall the Facebook Messenger App

Photo credit: Brett Jordan/Pexels
  • Go to your smartphone’s app store.
  • Search for Facebook Messenger.
  • Uninstall the application.
  • Once it’s done, reinstall Facebook Messenger.
  • Wait for the app to finish installing.
  • Launch Facebook Messenger and sign in.
  • Test to see if everything works as usual.

Following these steps should get your Facebook Messenger up and running in no time at all. These general fixes work with a lot of applications, so keep them in mind.

If none of the above steps work however, you can contact Facebook’s support team for further assistance. We hope we managed to help you out with this, and stay tuned for more helpful guides like this soon.



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