WhatsApp is a widely used messaging tool worldwide. With its simple yet effective chat features, a lot of people trust in its capacity as means of communication.
Using WhatsApp enables you to send messages and voicemails. You can also call or video chat with your friends. The best thing is you can share images, videos, and documents.
One of WhatsApp’s features is that you can always return to your past messages. But what if it’s not working? What will you do when something goes wrong with your chat history? Fortunately, there are ways to fix the WhatsApp issue.
What Causes Something Went Wrong with your Chat History Error on WhatsApp
There are many reasons why your chat history is acting up. It can be due to your storage, network, or even data. These problems can be fixed by restarting your apps or phone. But if it’s not the case, you can continue reading below for more solutions.
Top Solutions to Troubleshoot Something Went Wrong with your Chat History Error on WhatsApp
Errors on WhatsApp are common among users. The great thing is that you can always try to resolve the problem with simple solutions. Check out the methods below on how you can fix the chat history issue on WhatsApp.
Check WhatsApp Storage Space
Most phones have a notification that tells you they have insufficient storage. But sometimes, you have to go to ‘Settings’ and storage. It will tell you precisely how you used your storage. If you have insufficient storage, it’s time to delete apps or files you didn’t use.
If you want to know WhatsApp’s exact storage, go to ‘Apps’ and then search for the WhatApps.
Update WhatsApp to its Latest Version
Make sure your app is updated. Using an outdated version of an app can cause bugs, errors, and weak security. Go to the app store (iOS or google play) to check for an update.
Updating your apps has many benefits. It can get rid of bugs and fix errors. It can also bring new features to make the app more efficient. You can also save some space because updated apps are made to be more compact.
Reinstall WhatsApp
Another reason for the error is corrupted data. It can happen when you transfer an app from an SD card to an internal one or vice versa. You can fix this by simply reinstalling WhatsApp.
Check your Network Connectivity
Slow WiFi can hinder you from checking out your chat history. Make sure you have a stable internet. You can reset your WiFi router by turning it off and on. You can go near your router while looking at your chat history to have a faster connection.
Check for WhatsApp Server Issue
Server issue happens when there is app maintenance or errors. You can’t do anything about it; you’ll have to wait and try again patiently.
Restore Data Loss
Data loss can happen when you accidentally delete messages or files. It can also occur when transferring your data to your new phone. Software or hardware issues can also be the cause of data loss.
If you lose data, you can restore it.
- Open your WhatsApp.
- Then go to ‘Setting,’
- Navigate to ‘Chat,’
- Select ‘Chat Backup.’
If none of these solutions work, you can contact WhatsApp Customer Support. We hope these suggestions above can help you retrieve your chat history so you can enjoy WhatsApp again.
