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How to Fix Title or Content Not Found or Not Available Error on HBO Max App

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With an extensive library of exclusive content, high-quality streaming and no ads, HBO Max has quickly gained speed and become one of the more popular streaming services on the block. With so much going for it, HBO Max is all set to become the next big competitor to Netflix, riding alongside fellow competitors Hulu and Amazon Prime Video

Of course, with any promising streaming service comes a slew of issues that make using the service far more frustrating than it should be. There are plenty of bugs and errors that are associated with HBO Max platform, but none are as frustrating as the “Can’t Play Title”, “Content Not Available” or “Content Not Found” error message. It completely gets in the way of actually watching content on the platform, so if you’re facing this issue, what can you do?

Content-Not-Available-HBO-Max-Error

How to Troubleshoot the Streaming Issue & Fix Can’t Play Title, Content Not Found or Not Available Error on HBO Max App

While sometimes issues like Can’t Play Title, Content Not Available or Content Not Found come up on HBO Max app because of licensing issues that we can’t fix, more often than not, it’s something more fixable. Most of the time, the issue is on HBO’s hosting, paired with technical issues and user’s Internet network problems.

Regardless of what the problem is, our carefully crafted guides below will take you through the process to fix it. So, if you’re ready, let’s get right into it.

How-to-Troubleshoot-the-Streaming-Issue-Fix-Title-or-Content-Not-Found-or-Not-Available-Error-on-HBO-Max-App
Photo credit: IgorVetushko/VistaCreate

Check the Status of the HBO Max Servers for Downtimes

  • HBO Max servers often go down for maintenance.
  • Go to Downdetector.com.
  • Check if HBO Max servers are down.
  • If servers are down, you will need to wait until they’re back up online again.
  • Now, regularly check over time and see if they are back online.
  • Once the servers are back online, sign-in to HBO Max.
  • Search for the content you want to check if the issue persists.

Restart HBO Max App & See if the Issue Persist on your Device

  • Restarting HBO Max can often fix the issue.
  • Go to your recent apps.
  • Close HBO Max.
  • Relaunch HBO Max.
  • Search for the content you want to check if the issue persists.

Update the HBO Max App

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Image credit: WarnerMedia
  • Go to your smartphone’s app store.
  • Search for the HBO Max app.
  • Check if there are any updates available.
  • If there are, install the update.
  • Once the update finishes downloading and installing, launch the HBO Max app.
  • Search for the content you want to check if the issue persists.

Delete the HBO Max App Cache from your Mobile Device

  • Go to the Settings on your phone.
  • Navigate to the Apps section of your settings.
  • In the list of installed applications, search for the HBO Max streaming app from your device.
  • Select HBO Max.
  • Click on Storage.
  • Select Clear Cache.
  • Launch HBO Max and sign-in.
  • Search for the content you want to check if the issue persists.

Reinstall the HBO Max App

  • Go to your smartphone’s app store.
  • Search for the HBO Max app.
  • Uninstall HBO Max.
  • Once it’s done, reinstall the HBO Max app.
  • Wait for the app to finish installing.
  • Once it’s done, launch HBO Max.
  • Sign-in to your HBO Max account.
  • Search for the content you want to check if the issue persists.

If you’re still experiencing issues with the error, we recommend reaching out to HBO Max support for further assistance. Sometimes, it’s simply an issue of the content you’re trying to watch no longer being on the service. We hope we managed to help you with this issue, and for more fixes and guides like this, stay tuned.

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