HomeFixesFix: Your Video File is Not Compatible Uploading Error on Twitter

Fix: Your Video File is Not Compatible Uploading Error on Twitter



You can gain more followers on Twitter if you are uploading entertaining videos on your account. Unfortunately, some Twitter users cannot upload their videos due to an issue. They encounter the following error messages,

“Your video file could not be processed. Please see tips for uploading videos.”

“Your media file could not be processed.”

“Your media file is not compatible.”


Twitter has a set of requirements when you want to upload a video file to your social media account. Each Twitter video upload must have a maximum file size of 512 MB. It needs to have a length of up to 2 minutes and 20 seconds or 140 seconds for Twitter to accept and process your upload. However, Twitter ads accounts have a special video duration of up to 10 minutes.

Twitter also set a minimum of 32×32 pixels video resolution and a maximum of 1900 x 1200 for landscape view and 1200 x 1900 for portrait view. The minimum Frame rate for videos must be between 30 to 60 Frames per second, while the maximum is 60 FPS. As for video formats, Twitter supports MP4 and MOV if you use the mobile app. For the Twitter website, you can use the MP4 format with H264 video with AAC audio.

How to Troubleshoot & Resolve the Twitter Uploading Error “Your Video File is Not Compatible”

To help you troubleshoot and fix the video file incompatible media uploading error on your Twitter account, try to follow the methods below and check if it works.

Solution #1 – Convert your Twitter Video

As stated above, only MOV and MP4 video files are compatible with Twitter. If you use a different format, you need to convert it to a supported file using a Video Converter Tool and resolve the incompatibility problem. There are several reliable video converter tools that you can use both offline and online. Most apps also allow you to edit the Frame rate, resolution, and size of the video. Check the criteria above for your reference.

Solution #2 – Trim your Twitter Video

If your only issue is the length of the video you want to upload, you can try to trim it down. There are different video trimming or cutter apps that you can use online or download on your device. That way, you can shorten the video to 140 seconds only.

Solution #3 – Upload the Video on a Different Twitter Platform

Another way is to use a different Twitter platform when uploading your video. If you are currently using the social media website, upload the video on the Twitter app using your phone or tablet mobile device.

Do you have other solutions that may help resolve the Twitter video issue? You can share them with us in the comment section below.


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