HomeFixesFix Zoom Video Filters Not Showing/Working or Not Available Error

Fix Zoom Video Filters Not Showing/Working or Not Available Error



Video conferencing makes everything easier when you need to do things remotely. Take a look at how you can organize a meeting when everyone is miles apart. By creating a Zoom video meeting, you can all gather together and discuss whatever you need to.

It is true that as you continue to attend video conferencing online, it becomes a challenge to avoid making it tedious. Good thing for Zoom to add features that will elevate and improve your online video conferencing experience. Zoom offers video filters and virtual backgrounds that you can use and alter every time you have a meeting.

Depending on your mood or type of meeting, video filters can add animated features and accessories to your face. You can turn into a rabbit or an astronaut during your meeting. You can even change the filer to sepia, black-and-white, or Cinnamon to enhance the video quality.

Screenshot: Windows Dispatch

However, users keep on reporting an error related to the Zoom video filter that is not working or not showing up on their account. Video filters are simply not available or have gone missing when using Zoom on desktop computers such as Linux, Windows 10 PC or Mac. Mobile users using iPhone, iPad or Android phone or tablet can’t get to use Zoom video filters on their meetings as well. Where did the filters go?

Resolve & Fix Zoom Video Filters Not Showing, Working or Available Problem on Meetings

If you cannot get and see your Zoom video filters to use in meetings, you can follow the solutions below to troubleshoot and fix the issue.

Solution #1 – Switch to the Zoom Desktop Client

Users cannot access or see the video filters if they use the Zoom web browser. It may not always be the case, but most situations happen due to it. If you have the desktop client installed, try switching to it. If you don’t, install the app on your Windows PC, Linux or Mac computer using this guide.

  • Go to https://zoom.us/download on your browser.
  • Click the Download button.
  • After installing the desktop client, launch the app and sign in to your account.

Solution #2 – Update your Zoom App

Image Credit: iyus sugiharto/Unsplash
  • Launch the Zoom Desktop Client.
  • Click your Profile.
  • Select Check for Updates.
  • To update your Zoom app on Android and iOS, go to Google Play Store or the App Store.
  • Search for Zoom.
  • Tap Update if available.

Solution #3 – Reinstall the Zoom App

  • Open the Control Panel of your Windows PC.
  • Go to Programs.
  • Look for Zoom.
  • Right-click on it and click Uninstall.
  • Restart your computer and install a new version of Zoom.
  • To uninstall Zoom on Mac, locate the Zoom icon and drag it to Trash.
  • Now, download a new version of Zoom.

Solution #4 – Create an Account on Zoom

Even without an account, you can still join Zoom meetings. However, it may be the reason why you cannot access the video filter feature problem. You need an account to sign in to Zoom to customize your experience. You can create an official Zoom account by going to https://zoom.us/ and clicking sign up for an account. Once done, login to your newly created account and try to access the video filters for your next meeting.

Which of the methods above worked for you? We would love to know about how you fixed the issue with your Zoom video filters that have gone missing. Please write to us in the comments section below.




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