HomeHow ToHow to Find My Comcast Xfinity Account Number Online or Mobile App

How to Find My Comcast Xfinity Account Number Online or Mobile App



When you subscribe to a digital cable service with high speed Internet from Comcast, you will receive a unique account number associated to your name. There is no need to memorize your account number since you won’t need it to enjoy the services. However, when you encounter issues relating to your account, you will need the unique identification number for your account verification.

If you have problems with your Comcast Xfinity and you can’t find your account number, there are several ways to retrieve it.

How to Find My Comcast Account Number Information Online or the App

You can access your Comcast account number online through the Comcast Xfinity app, on the Comcast website, on your bill, or through the customer service. Let’s tackle each method below.

Finding Comcast Account Number Via Comcast Xfinity App

Credit: Comcast

To know your Comcast Xfinity account number through the app, you will first need to download the Xfinity My Account app on your iPhone or Android mobile device. Go to the App Store (click here) or Google Play Store (click here) and search for it.

  • Launch the Xfinity My Account app on your iOS or Android device.
  • Log in to your account.
  • On the Homepage, you will see the Account Information section. Tap it.
  • Here you can find your account number.

You will also see other information such as your account nickname, service address, billing address, email address, contact phone numbers, and voice security PIN.

Finding Comcast Account Number Via the Xfinity Website

Screenshot: Windows Dispatch
  • Open any browser.
  • Go to https://my.xfinity.com.
  • Click the Sign-in button in the upper right corner.
  • Login to your username/email address and password.
  • Go to the Overview page. Your account number will appear on top.

Finding Comcast Account Number Via Your Bill

If you have subscribed to a physical billing statement sent to your home or an electronic copy via email, you can check your account number there. It will be on the top right corner on the first page.

Call the Xfinity Customer Service

If you cannot access your account number through the methods above, the best thing you can do is call customer service. You may also use the chat support on their website at https://www.xfinity.com/support/.

Which of the methods above help you find your Comcast Xfinity account number? You can let us know in the comments below.


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