HomeFixesFix Bixby Voice Not Working, Does Not Recognize Commands

Fix Bixby Voice Not Working, Does Not Recognize Commands



Digital assistants make our lives a lot easier. If we have many things on our hands, we can say a command and our virtual assistant can do the task for us. For Samsung device users, Bixby is a huge help in their daily lives. The AI-powered virtual assistant allows them to maximize the potential of their phone, tablet or smartwatch. All they have to do is say, Hi Bixby, and they can tell Bixby what they want it to do.

But, what if Bixby does not recognize your voice commands? How can you say your command and allow it to help you if it doubts your voice? The good news is that there is a way how to fix Bixby not recognizing your voice. Check out the steps below.

How to Fix Bixby Does Not Recognize My Voice Issue on Samsung Devices

Credit: Samsung

If you experience this issue when using Bixby on your Samsung smartphone, tablet or smartwatch, follow the troubleshooting methods below to help you fix the problem.

Method #1 – Make Sure the Voice Wake-Up is Turned On

Samsung Mobile Phone

  1. If you are using your Samsung smartphone, go to your phone Settings.
  2. Look for Apps and select Bixby.
  3. Click Permissions and enable all permissions.
Credit: Samsung

Samsung Smartwatch

  1. If you are using a Samsung smartwatch, press the Power button.
  2. Swipe the screen and look for Bixby. Tap to open.
  3. Tap More options.
  4. Now, tap the Voice wake-up.
  5. Turn it on.

Method #2 – Clear the Bixby App Cache

Credit: Samsung

It may be an issue with corrupted files that may be causing the issue. To clear all the cache in your Bixby app, make sure you clear the cache under the Bixby Home, Bixby Voice, Bixby Service, and Bixby Vision.

  1. Open your phone’s Settings.
  2. Click Applications.
  3. Click Bixby Home.
  4. Select Storage.
  5. Click Clear Cache.
  6. Once done, do the same with Bixby Voice, Bixby Service, and Bixby Vision.

Method #3 – Give Bixby Permission

  1. If you are using a Samsung smartwatch, press the Power button.
  2. Navigate to Settings.
  3. Tap Apps and select Permissions.
  4. Now, look for Bixby and tap the switch next to it.

Method #4 – Reset Bixby

Credit: Samsung

Samsung Mobile Phone

  1. To reset Bixby using your Samsung smartphone, go to the Settings, and select Applications.
  2. Look for Bixby Voice and go to Storage.
  3. This time, click Clear data to reset the app.

Samsung Smartwatch

  1. For smartwatches, press the Power button and go to Bixby.
  2. Tap the More options and select Reset Bixby.
  3. Confirm the action by tapping the checkmark.

Method #5 – Install the Latest Update for Bixby App

Credit: Samsung
  1. Launch your Bixby app.
  2. Click More options and go to Settings.
  3. Select About Bixby and click Update.

Which of the method above helped you fix the Bixby voice error? Tell us in the comments below.



  1. there isnt a more options to do a reset !!! this is rubbish pay all that cash for a smart watch that cant do voice sick of trolling through the net looking for a fix now !!!


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