HomeFixesHow to Fix OneDrive Cloud Error Code 0x80070185 on Windows 10

How to Fix OneDrive Cloud Error Code 0x80070185 on Windows 10



RECOMMENDED: Download this tool to help you safely fix common Windows errors & automatically optimize system performance

OneDrive is Microsoft’s very own cloud solution for just about everything you need online. You can use it to upload and store your files, photos, videos, and other documents and access them whenever you need to. However, some Microsoft OneDrive users are complaining about getting the error code 0x80070185 when trying to access and download uploaded files using Windows 10 PC.

The complete error message says,

“Error 0x80070185: The cloud operation was unsuccessful.”

Some of the most common causes for this OneDrive issue include network connectivity problems, corrupted setup files, caching issues, Windows Registry as well firewall, or anti-virus errors. Some users also encounter this problem when they try to access bigger files. OneDrive error 0x80070185 also occurs when opening SharePoint files using OneDrive for Business.


How to Fix OneDrive Windows 10 Error Code 0x80070185: Cloud Operation was Unsuccessful

Whatever the cause may be, you can try these troubleshooting methods and see if you can fix the OneDrive “error 0x80070185: The cloud operation was unsuccessful” issue.

Reset OneDrive Program Files


Resetting your OneDrive app to default settings when it came with your Windows 10 installation can fix a lot of issues related to file corruption. It can also remedy issues with certificates and cache errors. To reset your OneDrive program files, follow these steps:

  • On your keyboard, press the Windows + R keys to launch the Run dialog box.
  • On the pop-up that follows, type this command and press the Enter button:
    • %localappdata%\Microsoft\OneDrive\OneDrive.exe /reset
  • This command will be executed and begins the OneDrive reset process.
  • When the setup is done, it will automatically open Microsoft OneDrive.
  • If in case, the reset process fails to relaunch the Microsoft OneDrive app automatically, enter this command in the Run dialog box to open the app.
    • %localappdata%\Microsoft\OneDrive\OneDrive.exe

After successfully relaunching the program and seeing the OneDrive icon on your tray, try again if you can access your uploaded files from OneDrive this time.

Set OneDrive to Always Keep on this Device and Free up Space Options


Navigate to the file in question and right-click on it. Select these options and see if the solution works.

  • Always keep on this device
  • Free up space

Check if you Have Enough Partition Storage Space

Windows 10 Partition Drive Properties Settings

OneDrive error code 0x80070185 can also mean that you have limited storage space on your Windows 10 computer’s partition where the app is installed. When this happens, it will generate an error when you try to access and download a file to your PC. Check your partition’s storage status and see if you can free up some Hard Disk space to get rid of the OneDrive error.

  • Select the partition drive where you installed OneDrive on your PC.
  • Right-click on the drive letter and Choose Properties.
  • Check the amount of space available.

If you are running low on partition storage space, try to delete unnecessary files or move them to another drive. If that is not an option, you can also try to move OneDrive itself and put it to another partition with enough storage space on your computer. See the next solution to learn how to do it.

Move or Change OneDrive Location to Another Partition Drive in Windows 10 PC

  • Right-click on the OneDrive icon in the Notifications section of your Taskbar.
  • Choose Settings.
  • Select Unlink this PC in the Account tab.
  • Sign in using your OneDrive account credentials.
  • Then, choose another partition to store your local OneDrive folder. It is where your files will be synced.

Make sure to select a location with enough storage space for all the OneDrive files that you want to sync.

Did any of these solutions work for you? Let us know if we’ve missed something. Do share your thoughts in the comments section below.

STILL HAVING ISSUES? Try this tool to troubleshoot Windows errors and safely optimize system performance


More From

How to Fix Google Docs Spell Check Tool Not Working Properly

When composing or writing text document on Google Docs, we may sometimes overlook misspelled words and basic grammatical errors. Thanks to the Spell Check...

Fix Xfinity Error Code XRE-03007 STB is in Suspended Mode

Xfinity from Comcast offers digital cable TV with popular channels like CBS, FOX, Food Network, HGTV, ABC, NBC, ESPN, and more. By choosing from...

How to Clean up & Speed up a Slow Computer with Advanced SystemCare

Advanced SystemCare 14 is a compelling all-in-one PC optimizer that refines your PC. This powerful one-click approach intelligently scans and tends all aspects of...

Fix Apple Music Request Timed Out or Resource Unavailable Error

A lot of users are using Apple Music to stream their favorite music. It features ad-free music with millions of songs to choose from....


Please enter your comment!
Please enter your name here

Recent Articles

Stay Connected