OneDrive is Microsoft’s very own cloud solution for just about everything you need online. You can use it to upload and store your files, photos, videos, and other documents and access them whenever you need to. However, some Microsoft OneDrive users are complaining about getting the error code 0x80070185 when trying to access and download uploaded files using Windows 10 PC.
The complete error message says,
“Error 0x80070185: The cloud operation was unsuccessful.”
Some of the most common causes for this OneDrive issue include network connectivity problems, corrupted setup files, caching issues, Windows Registry as well firewall, or anti-virus errors. Some users also encounter this problem when they try to access bigger files. OneDrive error 0x80070185 also occurs when opening SharePoint files using OneDrive for Business.
How to Fix OneDrive Windows 10 Error Code 0x80070185: Cloud Operation was Unsuccessful
Whatever the cause may be, you can try these troubleshooting methods and see if you can fix the OneDrive “error 0x80070185: The cloud operation was unsuccessful” issue.
Reset OneDrive Program Files
Resetting your OneDrive app to default settings when it came with your Windows 10 installation can fix a lot of issues related to file corruption. It can also remedy issues with certificates and cache errors. To reset your OneDrive program files, follow these steps:
- On your keyboard, press the Windows + R keys to launch the Run dialog box.
- On the pop-up that follows, type this command and press the Enter button:
- %localappdata%\Microsoft\OneDrive\OneDrive.exe /reset
- This command will be executed and begins the OneDrive reset process.
- When the setup is done, it will automatically open Microsoft OneDrive.
- If in case, the reset process fails to relaunch the Microsoft OneDrive app automatically, enter this command in the Run dialog box to open the app.
After successfully relaunching the program and seeing the OneDrive icon on your tray, try again if you can access your uploaded files from OneDrive this time.
Set OneDrive to Always Keep on this Device and Free up Space Options
Navigate to the file in question and right-click on it. Select these options and see if the solution works.
- Always keep on this device
- Free up space
Check if you Have Enough Partition Storage Space
OneDrive error code 0x80070185 can also mean that you have limited storage space on your Windows 10 computer’s partition where the app is installed. When this happens, it will generate an error when you try to access and download a file to your PC. Check your partition’s storage status and see if you can free up some Hard Disk space to get rid of the OneDrive error.
- Select the partition drive where you installed OneDrive on your PC.
- Right-click on the drive letter and Choose Properties.
- Check the amount of space available.
If you are running low on partition storage space, try to delete unnecessary files or move them to another drive. If that is not an option, you can also try to move OneDrive itself and put it to another partition with enough storage space on your computer. See the next solution to learn how to do it.
Move or Change OneDrive Location to Another Partition Drive in Windows 10 PC
- Right-click on the OneDrive icon in the Notifications section of your Taskbar.
- Choose Settings.
- Select Unlink this PC in the Account tab.
- Sign in using your OneDrive account credentials.
- Then, choose another partition to store your local OneDrive folder. It is where your files will be synced.
Make sure to select a location with enough storage space for all the OneDrive files that you want to sync.
Did any of these solutions work for you? Let us know if we’ve missed something. Do share your thoughts in the comments section below.