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How to Fix Samsung Galaxy Watch Won’t Turn On or Not Charging Issue



So, your Samsung Galaxy Watch won’t turn on or isn’t charging properly. Nothing can make a person feel more frustrated than when an electronic device doesn’t work the way they want it to. You know nothing makes you feel angrier than looking at your watch and it won’t turn on.

Don’t worry, there are solutions that might work to get your Samsung Galaxy watch up and running again. Clear your mind, allow yourself to stop being angry, and follow the instructions below.

Photo credit: Shawn Rain/Unsplash

Top Solutions to Troubleshoot Samsung Galaxy Watch Won’t Turn On or Not Charging Issue

Here’s a quick list of what to do to fix the smartwatch issue for those who don’t have time to read more:

  • Check the Power button to make sure it’s not stuck. 
  • Charge your Galaxy Watch to 100% using its charging dock
  • Try using a different charger cable or adapter
  • Plug the charger (with the watch attached) into a different power outlet
  • Factory reset your watch using the Galaxy Wearable app
  • Take your watch to a professional

Charge your Samsung Galaxy Watch to 100% using its Charging Dock

Could your Galaxy Watch be dead? Stranger things have happened. Your watch could be out of juice or maybe you’ve been using a charging dock that didn’t come with your watch.

If that’s the case, use the original and see if that helps.

Check the Power button on your Samsung Galaxy Watch to make sure it’s not Stuck

Okay, you might be thinking that this is one of those simple things that can’t possibly be the problem. Well, if you think that, you’d be wrong.

If you’ve owned your smartwatch for any length of time, you’ve probably pressed the button quite a bit.

The solution is simple and it’s to blow off any dust and then clean the button with a cotton swab that’s been lightly dipped in rubbing alcohol. Blowing on the power button could loosen up any dirt and the cotton swab will remove it.

Don’t use too much rubbing alcohol, you’re only trying to clean your button, not give it a bath.

Press and hold the Power button for 10 seconds to restart your watch. You’ll need to hold the power button for ten full seconds.

Press and hold the button and release it once you see your watch restarting. It will go through the normal routine if this solves the problem. If not, continue on to see what else you can do.

Try using a Different Charger Cable or Adapter for your Samsung Galaxy Watch

Image credit: Samsung

Charger cables and adapters don’t last forever. You  never think that a charging wire is going to quit working out of the blue, but it happens.

The lifespan of a charging cable can be up to a few years depending on the brand. Cheaper cables don’t last as long and they’ll go bad much quicker.

It’s also a good idea to inspect the wire and adapter. Something may have happened to cause the wire to get bent or some dirt may have found its way inside the adapter. If you see dirt, clean the area and try to see if that helps.

Plug the Charger (with the Samsung Galaxy Watch attached) into a Different Power Outlet

This tip is only good if you use the same power outlet all the time. Something may have happened to the outlet and it’s not working properly. It’s a long shot, but at this point do whatever you can to fix the problem.

Try another outlet and see if that fixes the problem. If it does, you may want to have a professional check the outlet to make sure there’s no fire hazards.

Factory Reset your Samsung Galaxy Watch using the Galaxy Wearable App

Be warned that a factory reset will remove anything that’s on your watch. A factory reset will be like when you first bought your watch and there was nothing on it.

Do this as a last resort, however, if you can turn it on to do a factory reset, that’s a good sign. It means that your watch hasn’t completely died.

Take your Samsung Galaxy Watch to a Professional

Screenshot credit: Windows Dispatch

If you’ve done all of this and your watch still doesn’t work, take it to a professional and have them look at it. A professional repairperson might look at your watch and give you a free estimate.

They will be able to tell you what’s wrong with your watch. The information they give you can be valuable because you can search Google for whatever issue they say your watch has and maybe you can try something else to fix it.

As a Samsung Galaxy Watch owner you know how invaluable they are. You use it in your every day life and now you’re left without it. A big gaping hole has been left in your life and you’re trying to figure out how to get your watch back in working order.

Hopefully this guide has helped you fix your watch and get back to getting the most out of it.



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