A firewall offers an extra layer of security on your desktop computer. It can block suspicious access to your device and filter traffic to keep your data protected. However, there are cases when your computer firewall is blocking the music streaming service Spotify and cause it not to work completely. If it does, you will see Spotify any of the error codes 30, 117, or Auth:3 on your Mac or Windows 10 computer.
What is Spotify Error Code 30
The Spotify error code 30 is an example of a firewall error in your Spotify app on Windows 10 and macOS devices. It comes with the message, “A firewall may be blocking Spotify. Please update your firewall to allow Spotify. Additionally, you could try changing the currently used proxy settings (Error code: 30)“
What is Spotify Error Code 117
If you see the Spotify error code 117, you are also encountering a firewall problem in your computer. The message, “Error code 117 – A firewall may be blocking Spotify. Please update your firewall to allow Spotify.” will appear on your screen.
What is Spotify Error Code Auth:3
The Spotify error code Auth:3 is another firewall issue. Similar to the other error codes, you will see the message, “A firewall may be blocking Spotify. Please update your firewall to allow Spotify. Additionally, you could try changing the currently used proxy settings (Error code: Auth:3)“
Fixing Firewall Blocking Issue on Spotify for Mac and Windows 10
There are different ways on how you can fix the firewall problem on your Spotify desktop app. Follow each solution to see which procedure will help you solve the issue.
Solution #1 – Whitelist or Set Spotify as an Exception on Your Firewall
- Click Start.
- Search for Windows Firewall.
- Click Allow an app or feature through Windows Firewall.
- Select Change Settings.
- Now, look for Spotify and check the box next to it.
- Click OK.
- Launch System Preferences.
- Go to Security or Security & Privacy.
- Navigate to the Firewall tab.
- On the Preference option, click the lock icon.
- Type your administrator name and password.
- Now, select the Firewall Options.
- Look for the Add Application button and click it.
- Look for Spotify and click Add.
- Click OK.
Solution #2 – Reinstall Spotify Using the Microsoft Store or the Mac App Store
Instead of downloading directly from the website, downloading the app from the Microsoft Store for Windows 10 or the Mac App Store for macOS devices can fix the error.
- First, you need to sign out and exit from your Spotify app.
- Next, click the Start button and go to Settings.
- Select System.
- Go to Apps & features.
- Look for Spotify and click Uninstall.
- Confirm the action by clicking Uninstall again.
- Now, go to the Microsoft Store and search for Spotify.
- Download and install the app.
- First, sign out and quit Spotify.
- Launch Finder.
- On the menu, click Go.
- Search for Library.
- Click Caches.
- Look for the com.spotify.Client folder and delete it.
- Now, go back and select Application Support.
- Look for the Spotify folder and delete it.
- Go back to Finder.
- Click the Applications menu.
- Look for the Spotify app and drag it to the Trash folder.
- Make sure to empty the Trash to delete the app.
- Since the Spotify for Mac desktop app is not officially available on the Mac App Store, you can go directly to the Spotify website (https://www.spotify.com/us/download/mac/) to download the installer.
- Finally install it on your Mac computer.
Was the article helpful? Let us know in the comments below.