Zoom app users appreciate how the tool makes meetings and conferences extra convenient no matter where you are in the world. All it takes is a few clicks, and you can close business deals or just have a fun online meet-up with your closest buddies.
The sad news here, though, is that some Zoom users have reported getting the error codes 1006007000 and 6107302 when accessing the app on mobile phone or Windows PC. But to make things even more complicated, it seems that there is very limited information found online when it comes to these error codes.
How to Troubleshoot and Fix Zoom App Error Code 1006007000 or 6107302 on Mobile Phone or Windows PC
You don’t have to pull your hair out, though. Here are some of the things you can do to eliminate these issues and workaround the problem presented so you can go back to using Zoom to its fullest potential all over again.
Make Sure That NO Proxy or Firewall Blocks the Zoom App
Just so you know, you might not be able to make the most out of your Zoom app if your proxy or firewall is blocking it in the first place.
To rule it out, type in Windows Security on the Start menu’s search bar and then choose the option for Windows Firewall on the list that shows up.
Click the Allow an app or feature on the Windows firewall option you can find on the left part of the pop-up window.
Scroll down and look for the option for Zoom video conference and verify if the checkboxes have been ticked or not. Tick the checkboxes if they aren’t yet. When you do this, you will allow a connection between the Zoom app and the server.
Check your Internet Connection for Issues
The next time you encounter the Zoom error code 1006007000 or 6107302, don’t forget to check if you have a strong, stable, and fast internet connection. Believe it or not, some people simply don’t notice that they no longer have an internet connection. Thus, it wouldn’t hurt to double-check to rule out this possible cause of the annoying error codes.
Clear Temporary Files and Cache from Your System
Temporary files and cache on your system may also result in some error codes now and then. Sometimes, deleting them is all it takes to fix the issue.
To get started, open the Run Dialog Box first. In the search area, type %temp% and then click enter to view all temporary files on your system. Choose all the temporary files and then hit the Shift and Delete buttons at the same time to delete these once and for all.
Uninstall and Reinstall the Zoom App
If none of the tricks above worked for you in eliminating the error codes 1006007000 and 6107302, your final resort is to uninstall the Zoom app first and then install it once again from scratch. This way, you can be sure that you’ll be getting the newest version of the Zoom app from its official website.
Contact Zoom Support
If the error codes continue to show up, you can also get in touch with the Zoom support team and seek assistance regarding the issue.
Now that you know how to fix Zoom error code 1006007000 or 6107302, go ahead and try the tips above so you can continue with your meetings and conferences without any issues.