It is frustrating to experience not being able to open your Camera when you need to start an online video meeting via Zoom. There are instances when the Zoom desktop app is unable to start or detect the built-in Camera in your Windows 10 or 11 laptop or desktop PC. If this happens, other users in your Zoom meeting may not be able to see you.
While there are several reasons for the Zoom webcam error to happen, there are also ways for you to fix the issue. You can check out the solutions below how to resolve the problem.
Resolve Zoom Failed to Start Video or Unable to Detect Camera Problem on a Windows 10/11 Computer
Zoom is one of the most popular video conferencing apps that you can use to collaborate and meet with your co-workers online. Not being able to open or launch your PC camera can hinder you from making a successful video conference call.
Here are several troubleshooting methods that you can try to do to fix the Zoom camera not working issue on a Windows computer.
Solution #1 – Restart your Windows 10/11 PC
- Click the Start button on your Windows 10/11 PC.
- Click the Power button.
- Select Restart.
- Wait for your PC to reboot.
- Relaunch Zoom.
Solution #2 – Update your Zoom App
- On the upper right corner of your Zoom app, click your Profile icon.
- Scroll down and select Check for Updates.
- Install available updates and restart your Zoom app.
Solution #3 – Check your Computer Camera
- Launch the Settings menu of your Windows 10/11 PC.
- Go to Privacy.
- Select Camera.
- Make sure that Zoom is part of the allowed apps to access your camera.
- Check if the button is On.
Solution #4 – Make Sure to Select the Right Camera on your Zoom App
- Open the Settings menu on your Zoom app.
- Go to Video.
- On the right side, navigate to the Camera section.
- Check if you are using the computer camera.
- If you are at a meeting, click the Stop Video button.
- Next to the Stop Video button, click the arrow to open the menu.
- Make sure to check the right camera you are using.
Solution #5 – Update your Camera Driver
- Click the Start button.
- On the Search bar, type Device Manager and hit Enter.
- Click the Device Manager from the search results.
- Scroll down and select Camera.
- Right-click on your camera.
- Select Update Driver.
- Choose Search automatically for drivers.
Solution #6 – Delete Running Apps that may be Using your Camera
- Launch the Task Manager window.
- Check any running programs that may be using your camera.
- Highlight the app and click the End Task button.
Solution #7 – Reinstall the Zoom App
- Click the Start button.
- On the Search bar, enter Zoom.
- Right-click on the Zoom app.
- Select Uninstall.
- Now, install a new version of the app.
Solution #8 – Edit the Video Settings on Zoom
- On your Zoom app, click the Gear icon.
- Select Video.
- Scroll down on the right side and click the Advanced button.
- Make sure to check all the options to Enable settings.
- Go to the Video Rendering Method and set it to Auto. Do the same with the Video Rendering Post Processing and Video Capturing Method.
- Relaunch your Zoom app.
Did any of the methods above help you fix the Zoom web camera detection error? You can tell us in the comment section below.