HomeHow ToHow to Enable Live Auto-Generated Closed Captions for Zoom Free Users

How to Enable Live Auto-Generated Closed Captions for Zoom Free Users



Video communication is the trend these days as more work and school meetings are being done remotely. Expanding to other users who are miles apart, you can connect through online collaboration apps such as Zoom. It is faster and more effective to see and talk to each other through video conferences and meetings.

Zoom recently announced a new feature that will bring ease and efficiency during Zoom meetings. It removed the paywall to this amazing tool that is now available to all free users of the platform.

Since not all people can understand each other fully well, especially with various accents and languages on the way, it poses a challenge during video conferences. Add the audio limitations and some slow connection-induced stutters, and you may not fully comprehend what other participants are saying.

Photo credit: iyus sugiharto/Unsplash

Now, with every Zoom call, an automatic live transcription will appear at the bottom of your screen. Zoom integrated a new live auto-generated caption that will transcribe everything said during the Zoom meeting. It is helpful if you find it difficult to understand the accents or dialects of other participants. It is also ideal for people with disabilities as well since they will have proper aid during the video calls.

The live auto-generated captions will be available on every Zoom video call for all users. It used to be a sought-after feature only available for paid Zoom users with active subscription accounts. Now, everyone can enjoy this helpful tool in their video meetings and webinars.

But, you need to enable the feature first for it to appear on your next Zoom calls.

How to Enable & Use the Live Auto-Generated Closed Captions or Transcriptions for Zoom Free Users

Note that the transcriptions are currently in only possible English. However, Zoom will be expanding to other languages in the future. For free users or those under a multi-account, you can enable the live captions via the web portal for all users through your account admin. During a Zoom meeting, you can also ask your host to turn on the live transcription.

Turn on Live Auto-Generated Captions on Zoom as User

Screenshot credit: Windows Dispatch
  • Open the Zoom web portal and sign in to your account.
  • Navigate to Settings.
  • Go to the Meetings tab.
  • Look for In Meeting (Advanced).
  • Click Closed Captioning to turn it on or off. 
  • Click Enable to verify.
Screenshot credit: Windows Dispatch

Enable Live Auto-Generated Transcriptions on Zoom per Account

  • On the Zoom web portal, sign in as an admin with the privilege to edit account settings.
  • Go to Account Management.
  • Select Account Settings.
  • Navigate to the Meetings tab.
  • Go to In Meeting (Advanced).
  • Click Closed captioning to toggle it to On.
  • Select Enable to verify.
  • You can click the Lock icon if you want it to enable it to all users.

Turn on Live Auto-Generated Captions on Zoom per Group

  • On the Zoom web portal, sign in as admin with the privilege to edit group settings.
  • Select User Management.
  • Go to Group Management.
  • Select the group you want to edit.
  • Navigate to the Meetings tab.
  • Look for In Meeting (Advanced).
  • Click Closed captioning to turn it On.
  • Click Enable to verify.

You can click the Lock icon to make it mandatory for all users in the group.

How do you like having a live transcription during your Zoom meetings? Is it helpful? We would love to know your opinion. You can tell us in the comment section below.


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