HomeFixesHow to Fix Error 97: SMS Origination Denied on Android

How to Fix Error 97: SMS Origination Denied on Android



Sending an SMS is one of the fastest and easy ways to relay a short message. Even if you are offline, you can send someone an SMS or a text message in seconds. However, some users have seen error 97 on their Android devices.

What Does Error 97 SMS Origination Denied Mean?

Error 97 on Android indicates that SMS origination is denied. When you are composing an SMS message and hit send, you will then see the error code 97. It means that the SMS cannot be sent.

It may be that you have corrupted cache or data in your Android device. Another reason is when your mobile device cannot store data.

Even if you have encountered the error 97 on your Android phone, there are ways on how you can fix the problem.

How Do I Fix Android SMS Error 97?

Method #1 – Power Cycle Your Android Device

Credit: Windows Dispatch
  1. Power off your Android device.
  2. After your phone has shut down, wait for at least 1 minute.
  3. Now, press the power button and restart your device.

Method #2 – Clear the Cache

  1. Navigate to the Settings of your Android device.
  2. Go to Applications.
  3. Select Apps.
  4. Choose Messages.
  5. Select Storage.
  6. Tap the Clear Cache button.
  7. After the cache is cleared, check if the error is still there.
Credit: Windows Dispatch

Method #3 – Clear Data

  1. Open the Settings.
  2. Navigate to Applications.
  3. Tap Apps.
  4. Select Messages.
  5. Go to Storage.
  6. Tap the Clear Data button.

Method #4 – Force Stop the Android Messages App

Credit: Windows Dispatch
  1. Go to Settings.
  2. Open the Applications.
  3. Select Apps.
  4. Tap Messages.
  5. Tap the Force Stop button.
  6. Open the Messages app again to check if the error still exists.

Method #5 – Enable Storage From Your Messages App

Credit: Windows Dispatch
  1. Launch the Settings Menu.
  2. Go to Applications and tap Apps.
  3. Go to Messages.
  4. Tap to open Permissions.
  5. Look for Storage, and toggle it to Enable.

Which of the methods above help you fix the Android SMS error 97? Tell us in the comments below.


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  1. It finally worked when I cleared storage. Clearing cash did not work turning the phone on and off did not work. And it only seemed to happen with one particular person I text

      • Ditto. Texts for only one of my contacts were not sent & I was given error 97. She could text me and calls btwn us were not affected. After I cleared the messages app storage, everything worked fine! (Pixel 4a) Thank you!

  2. #3 worked. My situation was the same as Dusne above: was only getting the error code for one person I text but other texts were going through. I was worried that clearing storage would wipe out old messages or contacts but that didn’t happen. Thanks for the help!

  3. None helped 3 calls to vz tech support who want to do same thing every time I call no help call lg have 2 lg g5 phones they troubleshoot tell me only thing I can do is factory reset have not done yet only as last resort

  4. Thank you clearing the cache and clearing the stored data on the messages app worked and now I can text my best friend.


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