Google Workspace offers a powerful suite of productivity tools for businesses, but occasionally users encounter challenges when adding or updating their credit or debit card information. One common issue is the OR_CCR_103 error, which can be frustrating but is generally manageable with the right steps.
This article discusses how to fix OR_CCR_103 when adding credit or debit card on Google Workspace account.
Understanding and Fixing the Google Workspace Error Code OR_CCR_103
The OR_CCR_103 error code typically indicates a problem with the credit or debit card information provided during the Google Workspace account setup or payment method update. This issue on Google Workspace can arise for various reasons, such as incorrect card details, expired cards, insufficient funds, or security concerns.
Method #1 – Verify Your Card Information
The first and most crucial step is to ensure that the credit or debit card information entered is accurate. Double-check the card number, expiration date, CVV, and billing address for any typos or errors. It’s essential to enter the details exactly as they appear on the card.
Method #2 – Update Expiry Date
If the card has expired, the OR_CCR_103 error may occur. Check the expiry date on the card and update it if necessary. Google Workspace requires valid and up-to-date payment information to process transactions successfully.
Method #3 – Check for Sufficient Funds
Insufficient funds in the associated bank account can also trigger the OR_CCR_103 error. Verify that the account linked to the credit or debit card has enough funds to cover the transaction. If necessary, transfer funds to ensure the account has an adequate balance.
Method #4 – Clear Browser Cache and Cookies
Sometimes, browser-related issues can interfere with the payment process. Clear your browser’s cache and cookies to eliminate any stored data that might be causing conflicts. Restart your browser and attempt to add or update the payment method again.
Method #5 – Use a Different Browser or Device
If the issue persists, try using a different browser or device. Compatibility problems can sometimes arise, and switching to an alternative browser or device can resolve them. Ensure that the browser or device you choose is up to date.
Method #6 – Contact Your Card Issuer
If none of the above steps resolves the issue, it’s advisable to contact the bank or card issuer associated with the credit or debit card. In some cases, the card may have restrictions or security measures in place that prevent transactions with certain services.
Inform the issuer about your attempt to add the card to your Google Workspace account and seek their guidance.
Method #7 – Reach Out to Google Workspace Customer Support
If all else fails, reaching out to Google Workspace support is the next logical step. Google’s support team can assist in diagnosing the issue and offer personalized guidance to resolve the OR_CCR_103 error.
Be prepared to provide specific details about the problem, including error messages, the steps you’ve taken, and any relevant account information.
Final Words
Encountering the OR_CCR_103 error when adding or updating credit or debit card information on your Google Workspace account can be a temporary setback, but with careful troubleshooting, it can be overcome.
By verifying card details, checking for expired cards, ensuring sufficient funds, and following the steps outlined above, users can resolve the issue and continue enjoying the seamless services offered by Google Workspace. If all else fails, don’t hesitate to seek assistance from Google Workspace support for a swift and tailored resolution.
