Thanks to the collaboration tool Microsoft Teams, users can now share files, work on projects together, and chat with each other in real-time. The tool simplified many processes that were once difficult or impossible to do online.
That’s why it’s a bit unlucky for some users to encounter several error codes when using Microsoft Teams, including 80284001, 80284002, and 80070008.
Troubleshooting Methods for Microsoft Teams Error Code 80284001, 80284002 or 80070008
This article lists down a few steps you can take to solve the Microsoft Teams issue so you can go back to using the app in no time.
Disable Restrictions on Microsoft Teams App
Restrictions of third-party antivirus software may sometimes result in issues when using Microsoft applications such as Teams. If you have an antimalware app installed that poses restrictions, you might want to disable it first so you can prevent error codes 80284001, 80284002, and 80070008.
Start with a Clean Boot on your Windows PC
You can try to perform a clean boot on the PC where you’re using Microsoft Teams. A clean boot will start Windows with just the minimum set of startup programs and drivers. This will then help you determine and troubleshoot issues with third-party software.
Here are the steps to follow for performing a clean boot:
- Sign in as an administrator to your PC.
- Launch the Start menu then type msconfig.
- From the search results, choose System Configuration.
- Select the Boot tab in the window for System Configuration.
- Choose Minimal under the option for Select the startup method.
- Tap the Apply button.
- Select the Restart button.
Windows will boot with a minimal set of startup programs and drivers after your computer restarts. Once the reboot is finished, try to open Microsoft Teams again and check if the error code is gone.
Update Microsoft Teams App to the Latest Version
If the thought of performing a clean boot is too much for you, you can always stick with a simpler step, which is to ensure that your Microsoft Teams has been updated to the latest version.
- This one is easier because all you have to do is launch Teams.
- Click on the gear icon for Settings located in the upper right corner of the window.
- Choose Check for updates.
- Teams will download and install the update automatically if one is available.
Check the TPM Module of Your Windows PC
If the clean boot above wasn’t of any help to your issue, you can also try to check if the TPM module of your computer is functioning as it should. The TPM module is the security chip that stores the encryption keys as well as other sensitive data.
A TPM module that doesn’t work correctly can cause issues with some apps on your PC and Microsoft Teams is no exemption.
Error codes 80284001, 80284002, or 80070008 on Microsoft Teams can hinder you from making the most out of this helpful collaboration tool. The good thing here is that it doesn’t take much to fix the issue and get rid of the bugs so you can go back to using Teams in no time.