HomeFixesHow to Fix Samsung TV Won't Find or Connect to Internet Wifi

How to Fix Samsung TV Won’t Find or Connect to Internet Wifi



Samsung is a household brand for a lot of users. From mobile devices, wearables to smart TVs, many users are opting to choose Samsung always. However, some people reported that their Samsung TV would not connect to Internet WiFi. It prevents them from streaming their favorite shows and movies online.

Why did my Samsung TV Stop Connecting to WiFi Network?

Credit: Samsung

There are several reasons why your Samsung smart TV won’t connect to your WiFi. You may have some issues with your network connection. It can be a problem with your router or modem. There may also be an issue with your network provider.

In some cases, the firmware of your Samsung TV may be outdated. There may also be a problem with the DNS Setting of your TV. Some users experience a bug on their devices.

How do I Fix my Samsung Smart TV Not Connecting to WiFi?

Fortunately, there are ways on how you can fix the WiFi issue of your Samsung TV. Follow each solution below and check if the error still exists.

Solution #1 – Restart Your Samsung TV

Credit: Samsung
  1. The first thing you can do is to restart your smart TV.
  2. Turn on your Samsung TV for at least 5 minutes.
  3. Unplug the power cord from your outlet while it is still on.
  4. Wait for at least 20 minutes.
  5. Now, plug it back in and turn the TV on.
  6. Connect it to your WiFi network.

Solution #2 – Disconnect Other Devices Connected to Your WiFi

The more devices are connected to your WiFi network, the higher its competition for the signal. Try turning the WiFi off on your mobile devices and leave only the Samsung TV connected. Check if the error is still there.

Solution #3 – Restart Your Router

Wireless Router / Freepik.com
  1. Turn off your router.
  2. Wait for at least 10 minutes.
  3. Turn it on, and connect your Samsung TV.

Solution #4 – Use a Different Network Connection

If you have other network connections available, try to use it. Disconnect your Samsung TV to your current WiFi and connect to a different network.

Solution #5 – Update Your Samsung TV Firmware


To update your Samsung smart TV‘s firmware, have an empty and functional USB on hand.

  1. Open any web browser on your computer.
  2. Go to https://www.samsung.com/us/support/downloads/.
  3. Type the TV model of your Samsung device.
  4. Select Download.
  5. Go to your file location and extract the files to your USB.
  6. Connect your USB to your Samsung TV.
  7. On your remote, press the Menu button.
  8. Go to Support.
  9. Select Software Upgrade.
  10. Select By USB.
  11. Choose OK.
  12. Wait for the process to finish.

Solution #6 – Set the DNS Setting to Manual

  1. On your remote, press the Menu button.
  2. Go to Network.
  3. Choose Network Setting.
  4. Select Start.
  5. Go to IP Settings.
  6. Select DNS mode.
  7. Set it to Enter Manually, and click OK.
  8. Enter 8888 and click OK.

Which of the solutions above work for you? Tell us in the comments below.


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  1. Hello!

    My father is having issuse with his Samsung Smart tv Q65T QLED after were asked to update his TV. The problem is that we cant not finde the wifi he used to use on the TV. We have been trying everything from manuelt typing network name and IP configuration and WPS connection as well and restart router and tv but nothing works. All others deviced works fine with the wifi so it could not be the router there should be a problem with but i’m not quit sure. Any suggestions?

    – Gustav

    • Hi Gustav,
      we were having the exact same issue just now. Trying everything you mentioned as well and nothing helped.
      And then we unplugged the TV from electricity and viola, it works !


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