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As a long-time WD drive user, I've run into this situation a couple times. The WD Discovery software is great when it works, providing helpful tools to manage your backup drives. But occasionally it will inexplicably fail to recognize a connected WD external drive. Fortunately, there are some straightforward checks you can do yourself to diagnose and solve the problem with WD drive. Troubleshooting WD Discovery Not Finding Drive, No USB...
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