One of the things that you can do with iTunes is transferring data from an iOS device to a macOS or Windows computer. While most of the time, it works perfectly well, there are times when you can encounter errors such as error 0xe8000065 when syncing your iPhone to iTunes in Windows 10.
The error message states, “iTunes could not connect to this iPhone because an unknown error occurred (0xE8000065)”.
When the error occurs, you can no longer proceed with the transferring of your data. Your device also lags and will stop to respond. In turn, you are stuck to an error and it becomes frustrating.
There are some reasons why the iTunes error occurs. Your iTunes may be outdated ornate not been properly installed. There may be unnecessary apps running on the background. In some cases, their windows file system may be corrupted or there are malware infections in the system.
Still, there are ways on how you can fix the iTunes Error 0xE8000065. Follow the steps below to know how to solve the issue.
Method #1- Restart Your Devices
It helps to restart all your devices to give it a refresh from all its activities. You may want to restart both your computer and your Apple device.
Method #2 – Update Your iTunes
The error occurs because your iTunes app may be outdated. There are fixes included in the updates of iTunes so installing the latest version can help fix the error. Go to your iTunes app and click Help. Then, select Check for Updates. If you see any update, download and install it.
You can also go to apple.com/itunes to check for the latest updates.
Method #3 Close Any Unnecessary Apps
Apps running in the background may be taking a lot of resources.
- Go to the Task Manager.
- Look for Apple Services such as iTunesHelper.exe, AppleMobileDeviceService.exe, iPodServices.exe, and click End Process.
- Once done, restart your computer and launch your iTunes app.
Method #4 – Change Your USB Cable
Check if your USB cable is faulty or not. Try changing your USB cable if it works.
Method #5 – Check the Apple USB Driver
- First, connect your Apple device to your computer.
- Press Windows Key + R and type “devicemngr”. Click Enter.
- Look for the Universal Serial Bus Controllers and click the + sign next to it.
- Check for any error next to the driver and click Uninstall.
- Select Action at the top of the screen.
- Next, click the Scan button.
If the above methods still do not work, you may want to call for Apple Customer support. Was the article helpful? Tell us in the comments below.