Are you facing the ‘There was a problem connecting to this app’ error every time you try to use Microsoft Outlook?
If it’s any relief for you, the truth is that you’re not the only one facing the problem. Several users have been complaining about the problem on Outlook.
Tips to Resolve Microsoft Outlook To Do ‘There was a problem connecting to this app’ Error
Although the reason behind the error is unknown, there are a few troubleshooting steps you can try to get rid of the Microsoft Outlook issue.
Check for Network Connection Problems
Issues with your internet connection might cause the ‘There was a problem connecting to this app’ error to show up. Rather than panicking and pulling your hair out in annoyance, the best thing you can do first is to check the status of your internet connection.
Try to open other apps that run on internet access to verify that everything is fine with your network.
Fix Microsoft Outlook Account
Connecting issues may also occur if you’re using the wrong settings on your Microsoft Outlook account. For the app to function seamlessly, see to it that you’re using the proper account settings.
- Open Microsoft Outlook and click File.
- Choose Account Settings and from the dropdown menu, select Account Settings.
- Look for your account and choose Repair.
- Select Next and repair your account by following the instructions on the screen.
- Once you’ve finished the process, launch Microsoft Outlook once again to see if the error message is gone.
Get Rid of Unnecessary Add-ins on Microsoft Outlook
Microsoft Outlook might malfunction because of faulty add-ins. Follow the steps below to verify if a particular add-in is causing the error message:
- Open Microsoft Outlook and choose File.
- Select Options and click Add-ins.
- Set the Manage option to COM Add-ins.
- Click Go and uncheck the box beside the non-essential add-ins to turn them off.
- Click OK.
Just remember, however, that several add-ins are necessary for Microsoft Outlook to function so make sure you don’t uncheck those add-ins that are unfamiliar to you. Open Outlook once again to see if this solution worked for you.
Reboot Your Windows PC
Conflicts with the software you’re using may also cause the ‘There was a problem connecting to this app’ error in Microsoft Outlook. If your PC is running several programs, there’s a possibility that one of them is conflicting with Microsoft Outlook, resulting in an error message.
Rebooting your computer may help clear memory and refresh the software. Just make sure that you save all the necessary files first before you proceed. After the reboot, launch Microsoft Outlook again to see if the error message is gone.
Update Microsoft Outlook to the Latest Version
Last but not least, the ‘There was a problem connecting to this app’ error on Microsoft Outlook might be simply because you’re using its outdated version. In such cases, your best option is to update it immediately.
The ‘There was a problem connecting to this app’ error on Microsoft Outlook may be annoying and may even hinder you from doing your task. However, the good news is that the fixes above may help you get rid of the error message.