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How to Fix Steam Failed to Load Web Page Unknown Error 138 or 130 on Windows PC



Steam errors 138 and 130 can be a real thorn in the side for gamers, disrupting what should be a seamless experience. These errors typically manifest as failed web page loads within the Steam desktop client, leaving you unable to access essential features. Resolving these issues is crucial for getting back to what Steam does best: delivering top-notch gaming content without a hitch.

What is Steam Error Code 138 on PC Desktop Client?

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Steam error code 138 is a specific issue that occurs within the Steam gaming platform. The error manifests as a message that says “Failed to load web page (unknown error).” It’s a frustrating hiccup that prevents you from accessing web-based content within the Steam client.

The symptoms are straightforward but disruptive. You’ll find that web pages within Steam, whether it’s the store, community forums, or your profile, simply won’t load. Instead, you’re greeted with the aforementioned error message, leaving you high and dry.

So, about those triggers. One of the most common culprits behind Steam Error 138 is your computer’s firewall. The firewall acts as a gatekeeper for incoming and outgoing internet traffic. In the case of Steam Error 138, the firewall may be blocking Steam’s access to the internet, causing the error to appear. It’s like your firewall is the bouncer, and Steam isn’t on the guest list.

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Fixing Steam Error 138 by Enabling Steam through Firewall

Your firewall is essentially the security guard of your computer. It decides what gets in and what stays out. When it comes to Steam Error 138, your firewall might be a bit too zealous, blocking Steam from accessing the web pages it needs to function properly.

Understanding your firewall settings is crucial here. You’ll need to tweak these settings to let Steam through, essentially giving it a VIP pass to access the internet.

Here’s how to make those adjustments in Windows Defender Firewall:

  • Open the Start menu and type “Windows Defender Firewall” into the search bar, then click on it to open.
  • On the left-hand side, click on “Allow an app or feature through Windows Defender Firewall.”
  • Click on “Change settings” and you may need to provide admin credentials.
  • Scroll down the list to find Steam. If it’s not there, you’ll need to add it by clicking “Allow another app.”
  • Check both the “Private” and “Public” boxes next to Steam to allow it through.
  • Click “OK” to save your changes.

Once you’ve done this, restart Steam and see if the error has been resolved. If it works, you’ve just told your firewall that Steam is a friend, not a foe.

Fixing Steam Error 138 by Disabling Third-Party Applications

Third-party applications can sometimes be the party crashers of your Steam experience. They might interfere with Steam’s ability to connect to the internet, leading to that dreaded Error 138.

Understanding the role of these applications is key. Some software, especially those related to security or network management, can clash with Steam. It’s like having two chefs in a kitchen; they get in each other’s way.

Here’s how to disable interfering third-party applications using Task Manager:

  • Press Ctrl + Shift + Esc to open Task Manager.
  • Look for any applications that might interfere with Steam under the “Processes” tab.
  • Right-click on the suspicious application and choose “End Task.”

After you’ve shut down the potential troublemakers, give Steam another try. If the error is gone, you’ve found your culprit. It’s always good to keep an eye on what’s running in the background; you never know what might be causing a ruckus.

What is Steam PC Desktop Client Error Code 130?

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Steam error code 130 is another problem that can disrupt your gaming flow. The error message usually reads something like “Unable to connect to the internet,” which is pretty self-explanatory. You’re cut off from the digital world, and in the gaming universe, that’s akin to being stranded on a deserted island.

The symptoms are hard to miss. You’ll find that you can’t connect to the internet through Steam, rendering many of its features useless. Whether you’re trying to browse the Steam store, check out community forums, or even update a game, you’re out of luck.

So, what’s usually behind this error? One common cause is incorrect proxy settings. Your computer uses a proxy to connect to the internet, and if those settings are off, it’s like trying to unlock a door with the wrong key. You’re not getting in. Proxy settings can be changed accidentally or by third-party software, so it’s worth checking to see if that’s the issue.

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Fixing Steam Error 130 by Adjusting Proxy Settings

Proxy settings are like the backstage crew of your internet connection. When they’re off, the whole performance can go haywire. In the context of Steam Error 130, incorrect proxy settings can prevent you from connecting to the internet through the Steam client.

Getting your proxy settings right is crucial. They dictate how your computer connects to the internet, and if they’re misconfigured, you’re essentially sending your data into a black hole. It’s a simple fix that can solve a complex problem.

Here’s how to adjust your proxy settings in Windows:

  • Open the Start menu and type “Internet Options,” then click on it to open.
  • Navigate to the “Connections” tab and click on “LAN settings.”
  • Uncheck the box that says “Use a proxy server for your LAN” if it’s checked. Alternatively, if you know the correct proxy settings, enter them here.
  • Click “OK” to apply the changes, then “OK” again to close Internet Options.

After making these changes, restart Steam and see if the error persists.

Fixing Steam Error 130 by Updating the Network Adapter Driver

Your network adapter driver is a crucial piece of software that helps your computer communicate with your network. Think of it as the translator between your PC and the internet. If it’s outdated or corrupt, it could be the reason behind Steam Error 130.

Keeping your network adapter driver updated is essential for a smooth internet experience. An outdated driver can cause all sorts of issues, including the inability to connect to the internet through Steam. It’s one of those things that you might not think about often but can make a world of difference when updated.

Here’s how to manually update your network adapter driver:

  • Open Device Manager by right-clicking on the Start menu.
  • Expand the “Network adapters” section and locate your network adapter.
  • Right-click on it and choose “Update driver.”
  • Select “Search automatically for updated driver software” and follow the on-screen instructions.

There are also alternative methods to update your driver, such as using third-party software designed for this purpose. These programs can automatically detect outdated drivers and update them for you, making the process even easier.

After updating the driver, restart your computer and then launch Steam to check if the error has been resolved.

General Fixes for Both Steam Errors on Windows 10/11 Computer

A stable internet connection is the backbone of any online activity, gaming included. If you’re experiencing Steam errors 130 or 138, a shaky connection could be the culprit. Restarting your router can sometimes work wonders; it’s like giving your internet a fresh start.

Antivirus software is another key player in this scenario. While it’s designed to protect you, sometimes it can get a little overzealous and block legitimate activities. Running a scan can help you rule out any malicious software that might be causing the issue. But also check your antivirus settings to make sure it’s not blocking Steam.


Once you’ve applied the recommended solutions, you should find yourself back in the gaming action without those annoying Steam errors. Sometimes it takes more than one fix to find the solution that works best for you, but don’t give up if you don’t succeed on your first try.

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